Judge.me vs Profound (2026): Pricing, Features & Verdict
Judge.me is our pick, scoring 7.1/10 against 6.5/10 for Profound on our Marketing criteria. Its biggest advantage: higher Cost score (10/10 vs 3/10). For 10 users, Judge.me and Profound are both free; both Judge.me and Profound have a free plan.
Last updated: November 2026
Judge.me
7.1/10
Judge.me is a Shopify app that collects and displays product reviews, star ratings, photo and video reviews, and testimonials for online stores.
Profound
6.5/10
Profound is an AI search visibility platform that shows brands and agencies how ChatGPT, Gemini and Perplexity cite them, and uses AI agents to improve it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.5/10 |
| Scalability | 6/10 | 8/10 |
| Ease of Use | 8/10 | 6/10 |
| Customization | 6/10 | 7/10 |
| Security | 5/10 | 8/10 |
| Support | 7/10 | 7/10 |
| Cost | 10/10 | 3/10 |
| Integration | 7/10 | 7/10 |
| Analytics | 5/10 | 9/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $15/mo Awesome | Contact for pricing |
| Estimated cost for 10 users | Free Free | Free Trial |
| Features | ||
| E-commerce Features | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
| Enterprise Controls | Not listed | |
Judge.me vs Profound cost by team size
Judge.me and Profound cost the same at every team size we checked.
| Team size | Judge.me | Profound |
|---|---|---|
| 1 user | FreeFree | FreeTrial |
| 5 users | FreeFree | FreeTrial |
| 10 users | FreeFree | FreeTrial |
| 25 users | FreeFree | FreeTrial |
| 50 users | FreeFree | FreeTrial |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who Judge.me and Profound suit
Judge.me fits small business and e-commerce better; Profound fits enterprise and marketing teams better.
| Audience | Judge.me | Profound |
|---|---|---|
| Enterprise | 3/10It runs only on Shopify, and comparisons point enterprise brands toward Yotpo. | 9/10Most capabilities now sit in custom Enterprise contracts that include SSO, SOC 2, the API and up to 10 engines, and the vendor cites a large Fortune 500 customer base. |
| Small Business | 9/10The generous free plan and flat 15 dollar paid plan suit small Shopify stores. | 3/10The self-serve tiers have been removed, and reviewers repeatedly say the cost is too high for smaller teams. |
| E-commerce | 10/10It is a Shopify review app built for online stores. | 7/10The Shopping module tracks SKU-level product visibility in ChatGPT Shopping across merchants and retailers. |
| Marketing Teams | 6/10Ecommerce marketers can use it for social proof and Klaviyo integration, but it does not run campaigns. | 9/10It is built around AI search visibility, content drafting and campaign work for marketing departments. |
| Agencies | Not rated | 7/10An agency plan provides per-client workspaces with monthly credits, and reviewers report agency use, though its price is not published. |
| Mid-Market | 6/10Growing brands can use it, though some move to Yotpo or Okendo as they outgrow it. | Not rated |
| SaaS Companies | Not rated | 7/10Named customers include software firms such as MongoDB, Figma and Ramp. |
| Social Media Teams | 3/10The paid plan syncs reviews to Meta and TikTok Shop. | Not rated |
| Startups | 9/10Reviewers recommend it for bootstrapped stores that don't yet have a review app. | Not rated |
Which One Should You Choose?
Why choose Judge.me
- Higher Cost score (10/10 vs 3/10)
- Higher Ease of Use score (8/10 vs 6/10)
- Better fit for small business (9/10 vs 3/10)
- Better fit for e-commerce (10/10 vs 7/10)
Why choose Profound
- Higher Analytics score (9/10 vs 5/10)
- Higher Security score (8/10 vs 5/10)
- Better fit for enterprise (9/10 vs 3/10)
- Better fit for marketing teams (9/10 vs 6/10)
Pros & Cons
Judge.me
Pros
- The free plan includes unlimited reviews, photo and video reviews, and rich snippets, which reviewers call the most generous free tier in the category.
- The paid plan is a flat 15 dollars a month instead of being priced by order volume.
- It has about 49,700 Shopify App Store reviews averaging 5.0, and it is listed as Built for Shopify.
- It can import reviews from Loox, Yotpo and Stamped, which makes switching easier.
- It integrates with Klaviyo, Gorgias, Shopify Flow and Mailchimp.
Cons
- It works only on Shopify, and support for WordPress, BigCommerce and Duda has been dropped.
- Reviewers describe its widget design as functional rather than polished compared with Loox.
- Some merchants report that reviews sync to the Shop app only partially.
- Some merchants report theme conflicts after installation and disputes with support over who caused them.
Profound
Pros
- Covers up to 10 answer engines on Enterprise, including ChatGPT, Gemini, Perplexity, Claude, Google AI Mode and DeepSeek, which is broader than most visibility trackers.
- Agent Analytics uses server and CDN log integrations (Cloudflare, Akamai, Fastly, Vercel and others) to show how AI crawlers actually visit and cite your pages.
- Goes beyond reporting. Its Agents, Sheets and AI Marketer draft content and stage changes for a person to approve.
- Built for enterprise buyers, with SSO/SAML, SCIM, RBAC, SOC 2, unlimited seats and a REST API with v2 report endpoints.
- Reviewers on G2 (4.5/5 from over 1,100 reviews) praise its citation and competitor analysis and its hands-on onboarding and account managers.
Cons
- The $99 and $399 self-serve plans were removed in September 2026, so brands now need a sales quote after the trial.
- Credit-based pricing with overage billing makes total cost hard to predict, and price is the most common complaint from reviewers.
- Data history, exports, the API, SSO and engines beyond the first three are all limited to Enterprise.
- Some users report inconsistent results when re-running prompts manually, and find it hard to link visibility to revenue.
- Reviewers mention a learning curve, a dense dashboard and recommendations that can be too broad to act on.
- Profound does not publish changes to your live site. Your team still has to ship the content.
Not sold on either?
Frequently Asked Questions
Judge.me scores higher on our Marketing criteria: 7.1/10 against 6.5/10 for Profound. The largest gap is in Cost: 10/10 for Judge.me and 3/10 for Profound.
Both are free for 10 users.
Yes, both Judge.me and Profound have a free plan.
Profound is the better fit for enterprise: we rate it 9/10 for them, against 3/10 for Judge.me.
