HubSpot vs monday CRM Comparison
Compare HubSpot vs monday CRM features, pricing, and more.
Last updated: November 2026
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 7.4/10 |
| Customization | 6/10 | 8/10 |
| Analytics | 7/10 | 7/10 |
| Integration | 9/10 | 8/10 |
| Support | 6/10 | 7/10 |
| Ease of Use | 8/10 | 8/10 |
| Security | 7/10 | 8/10 |
| Cost | 5/10 | 6/10 |
| Scalability | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $20/user/mo Sales Hub Starter | $18/user/mo Basic |
| Estimated cost for 10 users | $200/mo Sales Hub Starter | $180/mo Basic |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
HubSpot vs monday CRM cost by team size
monday CRM costs less from 5 users.
| Team size | HubSpot | monday CRM |
|---|---|---|
| 1 user | FreeFree | Contact for pricing |
| 5 users | $100/moSales Hub Starter | $90/moBasic |
| 10 users | $200/moSales Hub Starter | $180/moBasic |
| 25 users | $500/moSales Hub Starter | $450/moBasic |
| 50 users | $1,000/moSales Hub Starter | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HubSpot
- Has a free plan (monday CRM does not)
- Higher Integration score (9/10 vs 8/10)
- Better fit for startups (8/10 vs 6/10)
- Better fit for small business (9/10 vs 7/10)
Why choose monday CRM
- Lower estimated cost for 10 users: $180/mo vs $200/mo
- Higher Customization score (8/10 vs 6/10)
- Higher Support score (7/10 vs 6/10)
Pros & Cons
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.9/10 for HubSpot. The largest gap is in Customization: 6/10 for HubSpot and 8/10 for monday CRM.
Monday CRM costs less for 10 users: about $180/mo on its Basic plan, against about $200/mo on its Sales Hub Starter plan for HubSpot, billed monthly.
HubSpot has a free plan; monday CRM does not list one.
HubSpot is the better fit for freelancers: we rate it 5/10 for them, against 3/10 for monday CRM.
