Heymarket vs SuperOffice CRM (2026): Pricing, Features & Verdict
Heymarket is our pick, scoring 6.1/10 against 6/10 for SuperOffice CRM on our CRM criteria. Its biggest advantage: higher Ease of Use score (8/10 vs 6/10). Neither Heymarket nor SuperOffice CRM lists a free plan.
Last updated: November 2026
Heymarket
6.1/10
Heymarket is a business texting platform that gives sales, support and marketing teams shared SMS, MMS, RCS and email inboxes, campaigns and AI agents.
SuperOffice CRM
6/10
Norwegian cloud CRM that combines sales, customer service and marketing tools, aimed at European B2B companies from small teams to larger organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.1/10 | 6/10 |
| Customization | 6/10 | 7/10 |
| Analytics | 5/10 | 6/10 |
| Integration | 7/10 | 6/10 |
| Support | 7/10 | 7/10 |
| Ease of Use | 8/10 | 6/10 |
| Security | 7/10 | 8/10 |
| Cost | 3/10 | 3/10 |
| Scalability | 6/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $49/user/mo Standard | €45/user/mo Starter |
| Estimated cost for 10 users | Contact for pricing | €650/mo Core |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Webinars | Not listed | |
| SMS Marketing | Not listed | |
| Social Media Scheduling | Not listed | |
| Segmentation | Not listed | |
Heymarket vs SuperOffice CRM cost by team size
| Team size | Heymarket | SuperOffice CRM |
|---|---|---|
| 1 user | Contact for pricing | €45/moStarter |
| 5 users | Contact for pricing | €225/moStarter |
| 10 users | Contact for pricing | €650/moCore |
| 25 users | Contact for pricing | €1,625/moCore |
| 50 users | Contact for pricing | €3,250/moCore |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who Heymarket and SuperOffice CRM suit
| Audience | Heymarket | SuperOffice CRM |
|---|---|---|
| Customer Support Teams | 8/10Shared inboxes, assignments, CSAT and Zendesk and Help Scout integrations are built for support teams that text. | 7/10Includes service ticketing with SLAs and AI sentiment analysis. |
| Mid-Market | 7/10Custom roles, data retention controls and SSO add-ons fit growing multi-department teams. | 8/10Plans with no user cap, SLA tools, contract management and ERP integration fit growing B2B firms. |
| Sales Teams | 8/10HubSpot, Salesforce and Pipedrive syncing plus a lead enrichment agent support sales texting. | 8/10The pipeline, sales targets, forecasting and sales automation are the core of the product. |
| Small Business | 6/10Setup is easy, but the two-user minimum and per-seat pricing cost more than basic SMS tools. | 6/10The Starter plan covers up to 5 users, but its price is high for small teams. |
| Developers | Not rated | 3/10Offers an open, documented API and a development sandbox add-on. |
| Enterprise | Not rated | 6/10The Super plan offers data mirroring for BI and enterprise-level integrations, but the vendor's focus is mid-sized European companies. |
| Field Teams | Not rated | 4/10Field Service is available as a paid add-on. |
| Freelancers | Not rated | 2/10There is no free plan and per-user pricing is high. |
| Healthcare | 6/10The Pro plan offers HIPAA compliance, but some reviewers report that medical terms get filtered. | Not rated |
| Marketing Teams | Not rated | 6/10Email campaigns, web forms and automated customer journeys are only available from the Growth and Plus plans. |
| Startups | Not rated | 3/10High per-user prices and no free plan or trial. |
Which One Should You Choose?
Why choose Heymarket
- Higher Ease of Use score (8/10 vs 6/10)
- Higher Integration score (7/10 vs 6/10)
Why choose SuperOffice CRM
- Higher Customization score (7/10 vs 6/10)
- Higher Analytics score (6/10 vs 5/10)
Pros & Cons
Heymarket
Pros
- Shared inboxes with assignments and private comments come on every plan, so whole departments can work from one company number.
- Compliance tooling covers 10DLC registration, automatic opt-outs, quiet hours and HIPAA on Pro.
- HubSpot integration is included even on the entry Standard plan.
- Reviewers on G2 and Capterra rate it about 4.5 out of 5 and say setup is easy.
- Supports many channels beyond SMS, including RCS, email, Apple Messages, Instagram and WhatsApp.
Cons
- Annual seat prices from 49 to 199 dollars per user, plus metered credits, make it expensive compared with simpler texting tools.
- Campaigns, group messaging and automations require Plus or higher.
- AI agent messages use three credits per segment, which raises usage costs.
- Only available in the US and Canada.
- Some reviewers report overly aggressive content filtering and limited integrations with niche systems.
SuperOffice CRM
Pros
- One system covers sales pipeline, service ticketing with SLAs, and email marketing, so data is not split across separate tools.
- Reviewers on several sites praise how responsive the support and account management teams are.
- The trust center says data is protected by an ISO 27001 certified management system, and every plan includes GDPR and consent tools.
- App Store integrations are tested and security-certified before they are listed, and there is an open, documented API.
- Users can customise fields and templates, such as quotes, to match their own processes.
Cons
- Per-user prices of 45 to 160 euros a month are high, and training and onboarding cost extra.
- There is no free plan and no advertised self-serve trial; buyers must book a demo or take a product tour.
- Some reviewers report slowness, cloud outages and too many clicks to reach information.
- Marketing automation flows, web forms and SLA management are only available on the more expensive Growth and Plus plans.
- Some users report Outlook connection problems and gaps in linking to billing and BI systems.
Not sold on either?
Frequently Asked Questions
Heymarket scores higher on our CRM criteria: 6.1/10 against 6/10 for SuperOffice CRM. The largest gap is in Ease of Use: 8/10 for Heymarket and 6/10 for SuperOffice CRM.
No, neither Heymarket nor SuperOffice CRM lists a free plan.
