Brevo vs SuperOffice CRM Comparison
Compare Brevo vs SuperOffice CRM features, pricing, and more.
Last updated: November 2026
Brevo
6.9/10
Brevo, formerly Sendinblue, is a multichannel marketing platform for email, SMS, WhatsApp, automation and transactional messaging, with a built-in sales CRM for small and mid-sized businesses.
SuperOffice CRM
6/10
Norwegian cloud CRM that combines sales, customer service and marketing tools, aimed at European B2B companies from small teams to larger organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 8/10 | 3/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 8/10 | 6/10 |
| Integration | 7/10 | 6/10 |
| Scalability | 7/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $9/mo Starter | €45/user/mo Starter |
| Estimated cost for 10 users | $499/mo Professional | €650/mo Core |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Landing Pages | Not listed | |
| SMS Marketing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Segmentation | Not listed | |
| A/B Testing | Not listed | |
Brevo vs SuperOffice CRM cost by team size
| Team size | Brevo | SuperOffice CRM |
|---|---|---|
| 1 user | FreeFree | €45/moStarter |
| 5 users | $499/moProfessional | €225/moStarter |
| 10 users | $499/moProfessional | €650/moCore |
| 25 users | Contact for pricing | €1,625/moCore |
| 50 users | Contact for pricing | €3,250/moCore |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Brevo
- Has a free plan (SuperOffice CRM does not)
- Higher Cost score (8/10 vs 3/10)
- Higher Ease of Use score (8/10 vs 6/10)
- Better fit for startups (8/10 vs 3/10)
- Better fit for freelancers (7/10 vs 2/10)
Why choose SuperOffice CRM
- Higher Support score (7/10 vs 5/10)
- Higher Customization score (7/10 vs 6/10)
- Better fit for enterprise (6/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
Brevo
Pros
- The free plan sends 300 emails a day and allows up to 100,000 contacts, which is generous for testing the product or for very small lists.
- Pricing is based mainly on how many emails you send, so businesses with large lists that email rarely can keep costs low.
- Transactional email through an API and SMTP, outbound webhooks and a Zapier connector are included on every plan, including Free.
- Email, SMS, WhatsApp, push, live chat and a sales CRM are available from one vendor.
Cons
- On Starter and Standard, the lowest send tiers cap contacts at 500 to 2,500, which can force earlier upgrades.
- Pop-ups, contact scoring, WhatsApp, inbound webhooks and phone support all require Professional, which starts at $499 a month.
- Many reviewers on Capterra and Trustpilot report sudden account suspensions with unclear reasons and slow reinstatement.
- SMS and WhatsApp are billed as prepaid credits on top of the plan price, and the CRM is a separate purchase.
SuperOffice CRM
Pros
- One system covers sales pipeline, service ticketing with SLAs, and email marketing, so data is not split across separate tools.
- Reviewers on several sites praise how responsive the support and account management teams are.
- The trust center says data is protected by an ISO 27001 certified management system, and every plan includes GDPR and consent tools.
- App Store integrations are tested and security-certified before they are listed, and there is an open, documented API.
- Users can customise fields and templates, such as quotes, to match their own processes.
Cons
- Per-user prices of 45 to 160 euros a month are high, and training and onboarding cost extra.
- There is no free plan and no advertised self-serve trial; buyers must book a demo or take a product tour.
- Some reviewers report slowness, cloud outages and too many clicks to reach information.
- Marketing automation flows, web forms and SLA management are only available on the more expensive Growth and Plus plans.
- Some users report Outlook connection problems and gaps in linking to billing and BI systems.
Not sold on either?
Frequently Asked Questions
Brevo scores higher on our CRM criteria: 6.9/10 against 6/10 for SuperOffice CRM. The largest gap is in Cost: 8/10 for Brevo and 3/10 for SuperOffice CRM.
Brevo has a free plan; SuperOffice CRM does not list one.
Brevo is the better fit for freelancers: we rate it 7/10 for them, against 2/10 for SuperOffice CRM.
