Frappe CRM vs Sage CRM: Complete Comparison (2026)
An in-depth comparison of Frappe CRM and Sage CRM to help you choose the right tool for your business.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
Sage CRM
5.6/10
Sage CRM is a modular sales, marketing and customer service CRM for small and midsize businesses, designed to integrate closely with Sage accounting and ERP products.
Feature-by-Feature Comparison
| Feature | F Frappe CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 5.6/10 |
| Analytics | 5/10 | 5/10 |
| Cost | 10/10 | 5/10 |
| Customization | 8/10 | 7/10 |
| Ease of Use | 7/10 | 5/10 |
| Integration | 6/10 | 6/10 |
| Scalability | 6/10 | 5/10 |
| Security | 6/10 | 5/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | $45/user/mo Sage CRM (cloud, as reported by third parties) |
| Estimated cost for 10 users | Free Self-host | $450/mo Sage CRM (cloud, as reported by third parties) |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
Frappe CRM vs Sage CRM cost by team size
Frappe CRM costs less at every team size we checked.
| Team size | Frappe CRM | Sage CRM |
|---|---|---|
| 1 user | FreeSelf-host | $45/moSage CRM (cloud, as reported by third parties) |
| 5 users | FreeSelf-host | $225/moSage CRM (cloud, as reported by third parties) |
| 10 users | FreeSelf-host | $450/moSage CRM (cloud, as reported by third parties) |
| 25 users | FreeSelf-host | $1,125/moSage CRM (cloud, as reported by third parties) |
| 50 users | FreeSelf-host | $2,250/moSage CRM (cloud, as reported by third parties) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
FWhy choose Frappe CRM
- Has a free plan (Sage CRM does not)
- Lower estimated cost for 10 users: Free vs $450/mo
- Higher Cost score (10/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for startups (8/10 vs 3/10)
Why choose Sage CRM
- Higher Support score (6/10 vs 5/10)
- Better fit for marketing teams (5/10 vs 2/10)
Pros & Cons
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
Sage CRM
Pros
- Integrates tightly with Sage accounting and ERP products (Sage 50 to X3 and Intacct), which reviewers value for shared customer and financial data.
- Its modular licensing lets buyers pay only for the sales, marketing or service module they need.
- The service module is fairly complete, with SLAs, a knowledge base and a self-service portal.
- Recent releases added Microsoft Graph Exchange Online sync, OAuth 2.0 and outbound webhooks.
Cons
- Sage publishes no pricing, so buyers have to go through sales or partners to get a quote.
- Third-party sources put the starting price (about 39 to 45 USD per user per month) above many modern cloud CRMs.
- Development is slow: SSO and MFA had only been under exploration since 2024, and classic dashboards are deprecated.
- Some reviewers find tasks such as loading client accounts complicated.
Not sold on either?
Frequently Asked Questions
Frappe CRM scores higher on our CRM criteria: 7/10 against 5.6/10 for Sage CRM. The largest gap is in Cost: 10/10 for Frappe CRM and 5/10 for Sage CRM.
Frappe CRM costs less for 10 users: free on its Self-host plan, against about $450/mo on its Sage CRM (cloud, as reported by third parties) plan for Sage CRM, billed monthly.
Frappe CRM has a free plan; Sage CRM does not list one.
Frappe CRM is the better fit for startups: we rate it 8/10 for them, against 3/10 for Sage CRM.
