EspoCRM vs Haufe X360: Complete Comparison (2026)
An in-depth comparison of EspoCRM and Haufe X360 to help you choose the right tool for your business.
Last updated: November 2026
EspoCRM
6.9/10
Open-source CRM for small and mid-sized businesses that can be self-hosted free or bought as a per-user cloud subscription.
Haufe X360
6/10
Cloud ERP built on Acumatica, with an optional CRM module, for German-speaking small and mid-sized service, trade and manufacturing firms.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6/10 |
| Analytics | 6/10 | 7/10 |
| Cost | 9/10 | 3/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 6/10 | 5/10 |
| Integration | 6/10 | 7/10 |
| Scalability | 6/10 | 7/10 |
| Security | 6/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €13/user/mo Basic | €49/user/mo Services example 1 (order and purchasing, document management) |
| Estimated cost for 10 users | Free Open Source (self-hosted) | €490/mo Services example 1 (order and purchasing, document management) |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
| Mobile Access | Not listed | |
| Sales Automation | Not listed | |
EspoCRM vs Haufe X360 cost by team size
EspoCRM costs less at every team size we checked.
| Team size | EspoCRM | Haufe X360 |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | €49/moServices example 1 (order and purchasing, document management) |
| 5 users | FreeOpen Source (self-hosted) | €245/moServices example 1 (order and purchasing, document management) |
| 10 users | FreeOpen Source (self-hosted) | €490/moServices example 1 (order and purchasing, document management) |
| 25 users | FreeOpen Source (self-hosted) | €1,225/moServices example 1 (order and purchasing, document management) |
| 50 users | FreeOpen Source (self-hosted) | €2,450/moServices example 1 (order and purchasing, document management) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EspoCRM
- Has a free plan (Haufe X360 does not)
- Lower estimated cost for 10 users: Free vs €490/mo
- Higher Cost score (9/10 vs 3/10)
- Higher Customization score (9/10 vs 7/10)
- Better fit for startups (8/10 vs 2/10)
Why choose Haufe X360
- Higher Support score (7/10 vs 5/10)
- Higher Analytics score (7/10 vs 6/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
EspoCRM
Pros
- The Entity Manager lets administrators add custom entities, fields and relationships without writing code.
- Every cloud plan includes all official extensions at no extra cost, among them the Sales Pack, VoIP, Google, Outlook and Mailchimp.
- The free, self-hostable open-source core keeps costs very low for small teams.
- You own your database and files and can request copies, which limits lock-in.
- Hosting in Germany is available for teams that need GDPR-friendly data residency.
Cons
- Reviewers say the initial setup of entities, roles and automations takes time and some technical skill.
- G2 reviewers point to a steep learning curve and limited documentation.
- A few reviewers reported slower performance with large datasets.
- Cloud support runs only 12 hours a day, 5 days a week, and the vendor team is very small.
- Self-hosted users must pay for reporting and BPM through the Advanced Pack.
Haufe X360
Pros
- CRM, finance, inventory, service and production run in one cloud system, so sales staff can see orders and accounting data without a separate integration.
- Modular per-user licensing means companies book only the modules each user needs.
- OMR reviewers rate support highly, with a 96 percent support score, and mention regular training.
- Reviewers mention an open API with REST and SOAP endpoints, plus links to Power BI and Microsoft Office.
- Hosted on servers in Germany and the EU, which helps German companies with data protection requirements.
Cons
- The 449 euro monthly minimum, plus partner implementation and training fees, makes it expensive for small firms.
- Reviewers report a steep learning curve and a complex interface for users coming from simpler tools.
- Reviewers describe the licensing as unclear and say custom fields cannot be added everywhere.
- There is no free trial, and the product is mainly available in German.
- Some users report long loading times and limited DATEV functionality.
Not sold on either?
Frequently Asked Questions
EspoCRM scores higher on our CRM criteria: 6.9/10 against 6/10 for Haufe X360. The largest gap is in Cost: 9/10 for EspoCRM and 3/10 for Haufe X360.
EspoCRM costs less for 10 users: free on its Open Source (self-hosted) plan, against about €490/mo on its Services example 1 (order and purchasing, document management) plan for Haufe X360, billed monthly.
EspoCRM has a free plan; Haufe X360 does not list one.
EspoCRM is the better fit for startups: we rate it 8/10 for them, against 2/10 for Haufe X360.
