Dolibarr ERP CRM vs monday CRM Comparison
Compare Dolibarr ERP CRM vs monday CRM features, pricing, and more.
Last updated: November 2026
Dolibarr ERP CRM
6.2/10
Free, open-source modular ERP and CRM suite for small and mid-sized businesses, freelancers and associations, available self-hosted or via paid cloud hosts like DoliCloud.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.2/10 | 7.4/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 9/10 | 6/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 5/10 | 8/10 |
| Integration | 5/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Security | 6/10 | 8/10 |
| Support | 4/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | €14/user/mo DoliCloud Basic | $18/user/mo Basic |
| Estimated cost for 10 users | Free Self-hosted (open source) | $180/mo Basic |
| Features | ||
| Marketing Automation | ||
| Collaboration | ||
| Customer Support Management | Not listed | |
| Lead Management | ||
| Integrations | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Sales Automation | Not listed | |
Which One Should You Choose?
Why choose Dolibarr ERP CRM
- Has a free plan (monday CRM does not)
- Higher Cost score (9/10 vs 6/10)
- Better fit for freelancers (8/10 vs 3/10)
- Better fit for small business (9/10 vs 7/10)
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for enterprise (6/10 vs 3/10)
- Better fit for mid-market (8/10 vs 5/10)
Pros & Cons
Dolibarr ERP CRM
Pros
- The core suite is free and open source, and self-hosting avoids vendor lock-in.
- CRM covers the full cycle from prospect and opportunity to proposal, order and invoice in one system.
- The modular design lets teams enable only the modules they need, and the Module Builder supports low-code customization.
- Official cloud hosting is inexpensive at 14 euros per user per month and includes daily backups and SSH and database access.
- A REST API with a Swagger explorer allows custom integrations.
Cons
- Reviewers describe the interface as dated and not very attractive.
- Support ratings are the weakest category on Capterra and GetApp, at about 3.7 out of 5.
- Configuration takes time, and third-party modules can break after core upgrades.
- There are few native connectors to popular SaaS tools and no native mobile app, so mobile use is through the browser.
- Defaults are EU-centric, and some English users report translation issues.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
