Cyberhawk vs MaintainX (2026): Pricing, Features & Verdict
MaintainX is our pick, scoring 6.8/10 against 6.5/10 for Cyberhawk on our Industrial & Infrastructure Software criteria. Its biggest advantage: higher Ease of Use score (9/10 vs 6/10). Only MaintainX has a free plan.
Last updated: November 2026
Cyberhawk
6.5/10
Cyberhawk provides drone inspection services and the iHawk cloud platform. iHawk turns aerial inspection data into geolocated asset models with AI defect detection for utilities and energy operators.
MaintainX
6.8/10
Mobile-first maintenance management software (CMMS) that frontline maintenance and operations teams use to run work orders, preventive maintenance, inspections, assets and spare parts.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.8/10 |
| Integration | 7/10 | 7/10 |
| Security | 6/10 | 7/10 |
| Support | 8/10 | 8/10 |
| Cost | 3/10 | 5/10 |
| Analytics | 7/10 | 6/10 |
| Ease of Use | 6/10 | 9/10 |
| Customization | 6/10 | 5/10 |
| Scalability | 8/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | Contact for pricing | $25/user/mo Essential |
| Estimated cost for 10 users | Contact for pricing | Free Basic |
| Features | ||
| Asset Registry | ||
| Condition Monitoring | ||
| Work Orders | ||
| Digital Twin | Not listed | |
| Drone Inspection | Not listed | |
| GIS and Mapping | Not listed | |
| Inspection Automation | Not listed | |
| Inspection Checklists | Not listed | |
| Offline Field App | Not listed | |
| Power Line Inspection | Not listed | |
| Preventive Maintenance | Not listed | |
| SCADA and IoT Integration | Not listed | |
| Spare Parts Inventory | Not listed | |
Cyberhawk vs MaintainX cost by team size
| Team size | Cyberhawk | MaintainX |
|---|---|---|
| 1 user | Contact for pricing | FreeBasic |
| 5 users | Contact for pricing | FreeBasic |
| 10 users | Contact for pricing | FreeBasic |
| 25 users | Contact for pricing | FreeBasic |
| 50 users | Contact for pricing | FreeBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who Cyberhawk and MaintainX suit
MaintainX fits maintenance teams better than Cyberhawk.
| Audience | Cyberhawk | MaintainX |
|---|---|---|
| Maintenance Teams | 7/10Defect grading, condition tracking over time and work order creation support condition-based maintenance. | 10/10The product is a CMMS built for maintenance technicians and managers, centred on work orders, preventive maintenance and asset history. |
| Enterprise | 8/10It is sold through quoted contracts with onboarding, support SLAs and enterprise system integrations. | 7/10The Enterprise plan adds SSO, multi-site management, ERP integrations and a 99.9% uptime SLA, and the product now belongs to Autodesk. |
| Construction | 6/10Capital projects are a listed sector and Bechtel is a customer, though the platform focuses on asset inspection. | Not rated |
| Energy Companies | 9/10Oil, gas, marine, power generation and renewables are the vendor's main target sectors, with customers such as Shell and Qatar Energy. | Not rated |
| Field Teams | Not rated | 8/10The mobile app works offline, scans barcodes and supports in-app messaging for technicians working away from a desk. |
| Logistics | Not rated | 6/10The Samsara and Motive integrations turn fleet fault codes and inspection reports into maintenance work. |
| Manufacturing | Not rated | 9/10Integrations with MachineMetrics, Ignition and ERPs such as SAP suit plant-floor maintenance, and named customers include manufacturers such as Carrier and Interroll. |
| Operations Teams | Not rated | 8/10Inspections, procedures and audit trails support operational compliance checks across sites. |
| Small Business | Not rated | 7/10A free Basic plan and quick setup help small teams, but core features such as parts inventory need the 65-dollar Premium tier. |
| Utilities | 9/10Large grid operators such as PG&E, SCE and SSEN are core customers, and the platform handles towers, substations and overhead lines. | Not rated |
Which One Should You Choose?
Why choose Cyberhawk
- Higher Analytics score (7/10 vs 6/10)
- Higher Customization score (6/10 vs 5/10)
Why choose MaintainX
- Has a free plan (Cyberhawk does not)
- Higher Ease of Use score (9/10 vs 6/10)
- Higher Cost score (5/10 vs 3/10)
- Better fit for maintenance teams (10/10 vs 7/10)
Pros & Cons
Cyberhawk
Pros
- Combines inspection flights by its own pilots with the software, so a utility can outsource the whole inspection program to one vendor.
- Proven at large grid scale, including more than 11,500 SSEN transmission towers and nearly 150 substations.
- The vendor says iHawk connects to EAM, WFM and OMS systems through open APIs.
- Ingests drone, satellite, helicopter, ground camera and IoT sensor data into one map-based view.
- The vendor offers structured onboarding and 24/7 technical support with SLAs.
Cons
- No public pricing and no self-serve or trial tier.
- Very little independent user review coverage, so most claims come from the vendor.
- Mainly aimed at large utilities and energy companies, so it is a poor fit for small teams.
- Ownership changed to Ondas in 2026, which could affect the product roadmap.
MaintainX
Pros
- Reviewers say the mobile app is easy to learn, and technicians can create and close work orders with little or no training.
- A free Basic plan with unlimited work orders, plus free requester accounts on every plan, lets staff outside maintenance submit requests at no cost.
- The inspection builder supports pass or fail steps, conditional logic, photos and e-signatures, and a failed step can create a corrective work order automatically.
- Ready-made ERP connectors for SAP, NetSuite, Dynamics 365 and Infor, plus machine-data links through MachineMetrics, Ignition and Samsara.
- Holds ISO 27001:2022 certification and has completed a SOC 2 audit.
- High ratings of about 4.8 out of 5 on both G2 and Capterra, from well over 1,000 reviews on each.
Cons
- Basic features such as parts inventory, meter-based PM and API access need Premium, which costs 65 to 75 dollars per user per month.
- Reviewers often say reporting and custom analytics are limited, especially on the lower tiers.
- Work order PDF layouts and workflows are hard to customize, according to reviewers.
- SSO, multi-site management and ERP integrations are Enterprise-only, and Enterprise is quoted rather than listed.
- Per-user pricing adds up quickly for large technician teams.
Not sold on either?
Air Inspection Automation (AiA)Our product
Plans DJI drone inspection missions for power line towers from LiDAR scans: it finds the towers, places photo stops, checks clearance, and splits the route into battery flights.
Made by the team behind b stack radar. Shown here because it fits this topic. It is not part of our rankings. How we rank tools
Frequently Asked Questions
MaintainX scores higher on our Industrial & Infrastructure Software criteria: 6.8/10 against 6.5/10 for Cyberhawk. The largest gap is in Ease of Use: 6/10 for Cyberhawk and 9/10 for MaintainX.
MaintainX has a free plan; Cyberhawk does not list one.
MaintainX is the better fit for maintenance teams: we rate it 10/10 for them, against 7/10 for Cyberhawk.
