CloudTalk vs Streak: Complete Comparison (2026)
An in-depth comparison of CloudTalk and Streak to help you choose the right tool for your business.
Last updated: November 2026
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
Streak
5.7/10
Streak is a CRM that runs inside Gmail as a browser extension, letting small teams manage deals, contacts and pipelines without leaving their inbox.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 5.7/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 4/10 |
| Customization | 7/10 | 7/10 |
| Ease of Use | 8/10 | 8/10 |
| Integration | 8/10 | 5/10 |
| Scalability | 7/10 | 4/10 |
| Security | 6/10 | 5/10 |
| Support | 6/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | €34/user/mo Starter | $59/user/mo Pro |
| Estimated cost for 10 users | €340/mo Starter | Free Free |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Voice and Audio | Not listed | |
| Transcription | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
CloudTalk vs Streak cost by team size
| Team size | CloudTalk | Streak |
|---|---|---|
| 1 user | €34/moStarter | FreeFree |
| 5 users | €170/moStarter | FreeFree |
| 10 users | €340/moStarter | FreeFree |
| 25 users | €850/moStarter | FreeFree |
| 50 users | €1,700/moStarter | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CloudTalk
- Higher Integration score (8/10 vs 5/10)
- Higher Scalability score (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 3/10)
- Better fit for customer support teams (8/10 vs 4/10)
Why choose Streak
- Has a free plan (CloudTalk does not)
- Better fit for hr teams (6/10 vs 3/10)
- Better fit for freelancers (5/10 vs 3/10)
Pros & Cons
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
Streak
Pros
- Works inside the Gmail interface, so Google Workspace users have a minimal learning curve and avoid switching apps.
- Unlimited records, contacts and pipelines on every paid plan, with custom fields and formulas for non-sales uses such as hiring.
- Built-in mail merge with up to 1,500 sends a day, plus email and link tracking.
- AI deal summaries, Q&A and autofill are included in plans through a credit allowance.
- A free tier keeps email tracking and snippets available at no cost.
Cons
- Works only with Gmail and Google Workspace, with no Outlook support, and reviewers note there is no Firefox support.
- Reviewers report that it slows down or lags Gmail as pipelines grow.
- The free CRM plan was removed in 2024, so pipelines now start at $49 per user per month and every view-only user also needs a paid seat.
- Automations, Zapier and webhooks are not available on the Pro plan.
- Reporting is described as limited for larger pipelines.
- The security page lists no SOC 2 or similar certifications.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our CRM criteria: 7/10 against 5.7/10 for Streak. The largest gap is in Integration: 8/10 for CloudTalk and 5/10 for Streak.
Streak has a free plan; CloudTalk does not list one.
CloudTalk is the better fit for mid-market: we rate it 8/10 for them, against 3/10 for Streak.
