Salesforce Sales Cloud vs Streak Comparison

Why choose Salesforce Sales Cloud

• Higher Scalability score (10/10 vs 4/10)
• Higher Integration score (10/10 vs 5/10)
• Better fit for enterprise (10/10 vs 3/10)
• Better fit for mid-market (8/10 vs 3/10)

Why choose Streak

• Lower estimated cost for 10 users: Free vs $250/mo
• Higher Ease of Use score (8/10 vs 4/10)
• Higher Cost score (4/10 vs 2/10)
• Better fit for startups (8/10 vs 4/10)
• Better fit for small business (8/10 vs 5/10)

Salesforce Sales Cloud

Pros

• AgentExchange (formerly AppExchange) and built-in Slack integration give it the widest ecosystem of add-on apps and connectors among CRMs.
• Admins can tailor objects, Flow automation and dashboards in great depth, and reviewers on Capterra and SoftwareFinder repeatedly praise its customization and reporting.
• It scales from a free two-user suite to enterprise editions with sandboxes, high API allowances and security tooling such as Security Center and Data Detect.
• Agentforce AI is built in, with prospecting agents, pipeline forecasting insights and call coaching added in the Winter 27 release.
• Gartner has named it a Leader in CRM Sales Platforms for 20 years in a row, according to Salesforce.

Cons

• List prices rose again in September 2026. Core costs $195 and Advanced $395 per user per month, roughly 11 and 13 percent above the Enterprise and Unlimited editions they replaced.
• Many capabilities are paid extras, including API access on Pro, Agentforce, Sales Dialer and Revenue Intelligence, so the real budget is well above the entry price.
• Pro Suite and higher editions require annual contracts, and analysts note that downgrading mid-contract is difficult.
• Reviewers say small businesses often need an in-house admin or paid partners to run it, and that they use only a fraction of the features they pay for.
• Capterra gives it 4.0 out of 5 for ease of use, and G2 reviewers cite a steep learning curve for new users.

Streak

Pros

• Works inside the Gmail interface, so Google Workspace users have a minimal learning curve and avoid switching apps.
• Unlimited records, contacts and pipelines on every paid plan, with custom fields and formulas for non-sales uses such as hiring.
• Built-in mail merge with up to 1,500 sends a day, plus email and link tracking.
• AI deal summaries, Q&A and autofill are included in plans through a credit allowance.
• A free tier keeps email tracking and snippets available at no cost.

Cons

• Works only with Gmail and Google Workspace, with no Outlook support, and reviewers note there is no Firefox support.
• Reviewers report that it slows down or lags Gmail as pipelines grow.
• The free CRM plan was removed in 2024, so pipelines now start at $49 per user per month and every view-only user also needs a paid seat.
• Automations, Zapier and webhooks are not available on the Pro plan.
• Reporting is described as limited for larger pipelines.
• The security page lists no SOC 2 or similar certifications.