CloudTalk vs Salesflare: Complete Comparison (2026)
An in-depth comparison of CloudTalk and Salesflare to help you choose the right tool for your business.
Last updated: November 2026
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
Salesflare
6.3/10
Salesflare is a B2B sales CRM for small and mid-sized teams. It fills in contact, email, meeting and call data automatically from inboxes, calendars and LinkedIn.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 6.3/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 6/10 |
| Customization | 7/10 | 5/10 |
| Ease of Use | 8/10 | 9/10 |
| Integration | 8/10 | 6/10 |
| Scalability | 7/10 | 5/10 |
| Security | 6/10 | 5/10 |
| Support | 6/10 | 8/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | €34/user/mo Starter | $39/user/mo Growth |
| Estimated cost for 10 users | €340/mo Starter | $390/mo Growth |
| Features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Voice and Audio | Not listed | |
| Transcription | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
CloudTalk vs Salesflare cost by team size
| Team size | CloudTalk | Salesflare |
|---|---|---|
| 1 user | €34/moStarter | $39/moGrowth |
| 5 users | €170/moStarter | $195/moGrowth |
| 10 users | €340/moStarter | $390/moGrowth |
| 25 users | €850/moStarter | $975/moGrowth |
| 50 users | €1,700/moStarter | $1,950/moGrowth |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CloudTalk
- Higher Analytics score (7/10 vs 5/10)
- Higher Customization score (7/10 vs 5/10)
- Better fit for mid-market (8/10 vs 5/10)
- Better fit for enterprise (5/10 vs 3/10)
Why choose Salesflare
- Higher Support score (8/10 vs 6/10)
- Higher Ease of Use score (9/10 vs 8/10)
- Better fit for freelancers (5/10 vs 3/10)
Pros & Cons
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
Salesflare
Pros
- Builds contact and company records automatically from email, calendar and LinkedIn, so reps do much less manual data entry.
- Quick to adopt. Reviewers say most teams are working in it within about 30 minutes.
- Support is highly rated by reviewers, with G2 Best Support recognition and a 4.9 Capterra support score.
- No caps on contacts, pipelines, custom fields, workflows or dashboards on any plan.
- Gmail and Outlook get the same features, and the mobile apps carry the full feature set.
Cons
- No free plan, and workflows, permissions and custom dashboards need the Pro tier or above.
- Reviewers find reporting shallow compared with HubSpot or Salesforce.
- No built-in calling, SMS or LinkedIn messaging automation.
- Reviewers call custom fields cumbersome and say large imports can be unreliable.
- Users report occasional problems with email sync and reconnecting mailboxes.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our CRM criteria: 7/10 against 6.3/10 for Salesflare. The largest gap is in Analytics: 7/10 for CloudTalk and 5/10 for Salesflare.
No, neither CloudTalk nor Salesflare lists a free plan.
CloudTalk is the better fit for mid-market: we rate it 8/10 for them, against 5/10 for Salesflare.
