ClickUp vs SmartTask: Complete Comparison (2026)
An in-depth comparison of ClickUp and SmartTask to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
SmartTask
6.7/10
SmartTask is a work management platform that combines projects, time tracking, a client portal and a sales CRM for agencies and client delivery teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.7/10 |
| Integration | 8/10 | 5/10 |
| Analytics | 7/10 | 6/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 7/10 |
| Cost | 7/10 | 9/10 |
| Support | 5/10 | 8/10 |
| Scalability | 7/10 | 5/10 |
| Security | 8/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $12/user/mo Core | $6/user/mo Premium |
| Estimated cost for 10 users | Free Free Forever | Free Free Forever |
| Features | ||
| Collaboration | Not listed | |
| Lead Management | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Opportunity Management | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Mobile Access | Not listed | |
| Team messaging | Not listed | |
| Scheduling | Not listed | |
| File sharing | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow Automation | Not listed | |
| Dashboards | Not listed | |
| Kanban boards | Not listed | |
| Collaboration tools | Not listed | |
| Whiteboards | Not listed | |
| Reporting | Not listed | |
Which One Should You Choose?
Why choose ClickUp
- Higher Integration score (8/10 vs 5/10)
- Higher Security score (8/10 vs 5/10)
- Better fit for enterprise (6/10 vs 4/10)
Why choose SmartTask
- Higher Support score (8/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
SmartTask
Pros
- The free plan has no cap on users, projects or guests, which is unusually generous for small teams.
- Paid plans are cheap at 6 and 11 USD per user per month on yearly billing.
- It combines project management, a sales CRM, a client portal and billable time tracking in one tool, so agencies need fewer separate apps.
- Reviewers on G2 and Capterra often praise how quickly new users learn it and how responsive support is.
Cons
- Capterra reviewers say the interface looks dated and the app can be slow to start.
- Reviewers report bugs and slowdowns, particularly in the mobile app.
- Timeline view, dashboards and time tracking require the Business plan.
- No whiteboard view and no two-way Google Calendar sync, according to reviewers.
- The vendor is very small, about 9 to 50 staff, which may concern larger buyers.
