ClickUp vs Close: Complete Comparison (2026)
An in-depth comparison of ClickUp and Close to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Close
6.3/10
Sales CRM with built-in calling, email, SMS and AI notes, made for small and growing inside sales teams that do a lot of outreach.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.3/10 |
| Customization | 9/10 | 5/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 7/10 | 6/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 7/10 | 5/10 |
| Ease of Use | 5/10 | 8/10 |
| Security | 8/10 | 6/10 |
| Support | 5/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $19/user/mo Solo |
| Estimated cost for 10 users | Free Free Forever | $490/mo Essentials |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
ClickUp vs Close cost by team size
ClickUp costs less at every team size we checked.
| Team size | ClickUp | Close |
|---|---|---|
| 1 user | FreeFree Forever | $19/moSolo |
| 5 users | FreeFree Forever | $245/moEssentials |
| 10 users | FreeFree Forever | $490/moEssentials |
| 25 users | FreeFree Forever | $1,225/moEssentials |
| 50 users | FreeFree Forever | $2,450/moEssentials |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (Close does not)
- Lower estimated cost for 10 users: Free vs $490/mo
- Higher Customization score (9/10 vs 5/10)
- Higher Cost score (7/10 vs 5/10)
- Better fit for enterprise (6/10 vs 3/10)
Why choose Close
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Support score (8/10 vs 5/10)
- Better fit for sales teams (9/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Close
Pros
- Calling, email and SMS run inside the CRM, so reps do not need a separate dialer and every conversation is logged on the lead.
- G2 and Capterra reviewers often praise the support team and how quickly reps get comfortable with the interface.
- The Scale tier includes a predictive dialer and live call coaching, which suits high-volume outbound teams.
- The 14-day trial needs no credit card and includes 5 dollars in calling and enrichment credits, and there is a 30-day money-back guarantee.
Cons
- Workflows and the power dialer only start at the Growth tier, which costs 99 dollars per user per month on annual billing.
- Total cost runs well above the seat price once you add carrier calling fees, phone numbers and the Call Assistant add-on.
- Reviewers report limited reporting and customization, which pushes some teams to third-party tools.
- The data model files everything under Leads, which takes new users time to learn, and high-volume teams complain about inbox management.
- There is no free plan, unlike HubSpot.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6.3/10 for Close. The largest gap is in Customization: 9/10 for ClickUp and 5/10 for Close.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $490/mo on its Essentials plan for Close, billed monthly.
ClickUp has a free plan; Close does not list one.
Close is the better fit for sales teams: we rate it 9/10 for them, against 5/10 for ClickUp.
