Campaign Monitor vs Zapier Comparison
Compare Campaign Monitor vs Zapier features, pricing, and more.
Last updated: November 2026
Campaign Monitor
6.3/10
Campaign Monitor by Marigold is an email marketing platform for designing, automating and tracking branded email campaigns. It is aimed at small businesses, marketing teams and agencies.
Zapier
7.3/10
Zapier is a no-code automation platform that connects thousands of business apps and adds AI steps, agents, and chatbots to workflows for teams of any size.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.3/10 |
| Analytics | 5/10 | 6/10 |
| Cost | 5/10 | 4/10 |
| Customization | 7/10 | 7/10 |
| Ease of Use | 8/10 | 9/10 |
| Integration | 6/10 | 10/10 |
| Scalability | 6/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $11/mo Lite | $30/mo Professional |
| Estimated cost for 10 users | Free Free trial | $104/mo Team |
| Features | ||
| A/B Testing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Landing Pages | Not listed | |
| Segmentation | Not listed | |
| Webinars | Not listed | |
| More features | ||
| AI Agents | Not listed | |
| Chatbots | Not listed | |
| Private Deployment | Not listed | |
| API Access | Not listed | |
| Workflow Automation | Not listed | |
| Text Generation | Not listed | |
| Enterprise Controls | Not listed | |
Campaign Monitor vs Zapier cost by team size
Campaign Monitor and Zapier cost the same at 1 user; Campaign Monitor costs less from 5 to 25 users.
| Team size | Campaign Monitor | Zapier |
|---|---|---|
| 1 user | FreeFree trial | FreeFree |
| 5 users | FreeFree trial | $104/moTeam |
| 10 users | FreeFree trial | $104/moTeam |
| 25 users | FreeFree trial | $104/moTeam |
| 50 users | FreeFree trial | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Campaign Monitor
- Lower estimated cost for 10 users: Free vs $104/mo
- Higher Cost score (5/10 vs 4/10)
Why choose Zapier
- Higher Integration score (10/10 vs 6/10)
- Higher Analytics score (6/10 vs 5/10)
- Better fit for freelancers (7/10 vs 5/10)
- Better fit for startups (8/10 vs 6/10)
Pros & Cons
Campaign Monitor
Pros
- The drag-and-drop editor and mobile-ready templates let non-technical users build polished emails quickly.
- Agencies get multi-brand and white-label client account features.
- Essentials includes unlimited sends at a moderate starting price.
- The integration directory lists more than 100 connections, including Salesforce, HubSpot, Shopify and Zapier, plus a REST API.
Cons
- The price jumps sharply from Essentials to Premier, and reviewers call the tier structure confusing.
- Automation lacks advanced branching, lead scoring and cross-channel logic.
- There is no live chat on any plan, and phone support is limited to Premier.
- Reviewers report that the Salesforce connector is unreliable and the Shopify sync is shallow.
- There is no permanent free plan, only a 30-day trial.
Zapier
Pros
- Its app catalog is the largest among automation tools, which reviewers single out as unmatched.
- Non-technical users can build simple two- or three-step workflows quickly from templates or Copilot prompts.
- Agents, chatbots, and AI steps sit alongside existing workflows, so you do not need a second platform for AI.
- Holds a SOC 2 Type II attestation and SOC 3 report, with SAML SSO and audit logs from the Team plan.
Cons
- Every action step uses a task, so multi-step and high-volume workflows get expensive quickly.
- Overage on monthly plans is charged at 2.5 times the base task rate.
- The free plan allows only two-step Zaps and lacks filters and AI by Zapier.
- There is no self-hosted or private deployment option, unlike n8n or Activepieces.
- Users report complaints about billing, refunds, and an all-day outage in October 2025.
Not sold on either?
Frequently Asked Questions
Zapier scores higher on our Marketing criteria: 7.3/10 against 6.3/10 for Campaign Monitor. The largest gap is in Integration: 6/10 for Campaign Monitor and 10/10 for Zapier.
Campaign Monitor costs less for 10 users: free on its Free trial plan, against about $104/mo on its Team plan for Zapier, billed monthly.
Yes, both Campaign Monitor and Zapier have a free plan.
Zapier is the better fit for freelancers: we rate it 7/10 for them, against 5/10 for Campaign Monitor.
