Brevo Sales CRM vs SmartReach.io: Complete Comparison (2026)
An in-depth comparison of Brevo Sales CRM and SmartReach.io to help you choose the right tool for your business.
Last updated: November 2026
Brevo Sales CRM
6/10
Brevo's sales CRM for small B2B and service teams, covering deal pipelines, tasks, meeting booking and VoIP calling alongside Brevo's email and SMS marketing.
SmartReach.io
6.6/10
SmartReach.io is a cold email and multichannel sales engagement platform covering email, LinkedIn, calling and WhatsApp, built for sales teams and agencies.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 6.6/10 |
| Analytics | 4/10 | 6/10 |
| Cost | 8/10 | 7/10 |
| Customization | 5/10 | 6/10 |
| Ease of Use | 6/10 | 7/10 |
| Integration | 7/10 | 6/10 |
| Scalability | 5/10 | 7/10 |
| Security | 6/10 | 6/10 |
| Support | 5/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $31/user/mo Sales Essentials | $29/mo Email Outreach Basic |
| Estimated cost for 10 users | Free Sales Free | $89/mo Email Outreach Plus |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
Brevo Sales CRM vs SmartReach.io cost by team size
Brevo Sales CRM costs less at every team size we checked.
| Team size | Brevo Sales CRM | SmartReach.io |
|---|---|---|
| 1 user | FreeSales Free | $29/moEmail Outreach Basic |
| 5 users | FreeSales Free | $89/moEmail Outreach Plus |
| 10 users | FreeSales Free | $89/moEmail Outreach Plus |
| 25 users | FreeSales Free | $89/moEmail Outreach Plus |
| 50 users | FreeSales Free | $89/moEmail Outreach Plus |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Brevo Sales CRM
- Has a free plan (SmartReach.io does not)
- Lower estimated cost for 10 users: Free vs $89/mo
- Higher Cost score (8/10 vs 7/10)
- Higher Integration score (7/10 vs 6/10)
- Better fit for marketing teams (8/10 vs 5/10)
Why choose SmartReach.io
- Higher Support score (8/10 vs 5/10)
- Higher Analytics score (6/10 vs 4/10)
- Better fit for sales teams (9/10 vs 6/10)
- Better fit for mid-market (6/10 vs 3/10)
Pros & Cons
Brevo Sales CRM
Pros
- Basic deal tracking is free on every Brevo plan, with up to 50 open deals.
- Sales and marketing share one contact database, so emails, SMS and deals sit on the same contact record.
- Sales Advanced includes VoIP calling with per-user numbers, recordings and transcripts.
- Meeting booking with Google Meet and Zoom is included at no extra cost.
- Paid sales seats cost about 31 USD a month, well below most dedicated CRMs.
Cons
- Reviewers say the reporting offers only simple charts for deals won and revenue.
- The sales packages are billed on top of a marketing plan, and calling requires the Professional plan or higher.
- A community forum thread shows users asking Brevo to raise a limit of 10 sales users.
- Some reviewers find the interface confusing and say live chat support is missing.
SmartReach.io
Pros
- Unlimited sending inboxes and unlimited users from the Plus plan up, with no per-seat or per-inbox fees.
- Deliverability tools are built in: warmup, inbox rotation, free verification and blacklist auto-pause.
- One sequence can mix email, LinkedIn, calls and WhatsApp steps.
- Agency client dashboards and a global blocklist suit lead generation agencies.
- G2 and Capterra reviewers often praise how responsive support is.
Cons
- It is not a full CRM. It has no deal pipelines or ticketing and depends on syncing with an external CRM.
- CRM integrations and LinkedIn automation cost $29 a month each as add-ons.
- Some reviewers report integration errors and higher bounce rates.
- The Basic plans allow only one user and offer no integrations.
- Some reviewers find it pricey.
Not sold on either?
Frequently Asked Questions
SmartReach.io scores higher on our CRM criteria: 6.6/10 against 6/10 for Brevo Sales CRM. The largest gap is in Support: 5/10 for Brevo Sales CRM and 8/10 for SmartReach.io.
Brevo Sales CRM costs less for 10 users: free on its Sales Free plan, against about $89/mo on its Email Outreach Plus plan for SmartReach.io, billed monthly.
Brevo Sales CRM has a free plan; SmartReach.io does not list one.
Brevo Sales CRM is the better fit for marketing teams: we rate it 8/10 for them, against 5/10 for SmartReach.io.
