Apptivo vs EGroupware: Complete Comparison (2026)
An in-depth comparison of Apptivo and EGroupware to help you choose the right tool for your business.
Last updated: November 2026
Apptivo
6.3/10
Apptivo is a modular cloud CRM and business suite that combines sales, help desk, projects, invoicing and campaigns for small and mid-sized businesses.
EGroupware
5.6/10
EGroupware is an open-source groupware suite from Germany. It combines CRM address books, calendars, a helpdesk tracker, projects and file sharing for organisations that care about data sovereignty.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 5.6/10 |
| Customization | 8/10 | 6/10 |
| Analytics | 5/10 | 3/10 |
| Integration | 5/10 | 5/10 |
| Support | 8/10 | 5/10 |
| Ease of Use | 5/10 | 4/10 |
| Security | 6/10 | 7/10 |
| Cost | 8/10 | 8/10 |
| Scalability | 5/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Lite | €22/mo eCloud NGO |
| Estimated cost for 10 users | $200/mo Lite | Free Community Edition (on-premises) |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Mobile Access | ||
| Collaboration | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
Apptivo vs EGroupware cost by team size
| Team size | Apptivo | EGroupware |
|---|---|---|
| 1 user | $20/moLite | FreeCommunity Edition (on-premises) |
| 5 users | $100/moLite | FreeCommunity Edition (on-premises) |
| 10 users | $200/moLite | FreeCommunity Edition (on-premises) |
| 25 users | $500/moLite | FreeCommunity Edition (on-premises) |
| 50 users | $1,000/moLite | FreeCommunity Edition (on-premises) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apptivo
- Higher Support score (8/10 vs 5/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for sales teams (7/10 vs 3/10)
- Better fit for consultancies (8/10 vs 6/10)
Why choose EGroupware
- Has a free plan (Apptivo does not)
- Higher Security score (7/10 vs 6/10)
- Higher Scalability score (6/10 vs 5/10)
Pros & Cons
Apptivo
Pros
- Entry pricing of $15 per user per month on annual billing is low for a suite that also covers projects, invoicing and help desk.
- Support is the most praised area, with 94% positive mentions on Capterra and responsive help even on entry-level plans.
- Modular apps and up to 500 custom fields per app let teams tailor the system without switching tools.
- Built-in estimates, invoicing, expenses and accounting integrations with QuickBooks and Xero suit businesses that bill for services.
- Native apps for iOS, Android and Windows, with offline use reported.
Cons
- Reviewers describe the interface as dated and navigation as cumbersome.
- There is a learning curve, and complex customizations often need developer help.
- Users report glitches and slowdowns, especially with large datasets.
- Email integration and email marketing are reported to be limited and clunky.
- There is no free-forever plan, and marketing email volume is capped per user.
EGroupware
Pros
- A free open-source Community Edition allows unlimited users when you host it yourself.
- Cloud hosting in German data centres, with a GDPR focus, suits EU organisations that care about data sovereignty.
- CRM address books, calendars, a helpdesk tracker, projects and files come in one suite.
- The base cloud fee is low, at 3.65 EUR per user per month, and there are discounted NGO and school plans.
- Built-in links to Collabora, Jitsi, BigBlueButton and Placetel telephony.
Cons
- The CRM is basic, with no evident sales pipeline or marketing automation.
- Reviewers describe the interface as dated and the mobile experience as awkward.
- Support is billed by the hour, and Community Edition support costs 350 EUR per hour.
- Pricing is complex, with fair-use fees, concurrent-user minimums and 12-month terms on on-premises plans.
- There are very few user reviews on G2 and Capterra.
Not sold on either?
Frequently Asked Questions
Apptivo scores higher on our CRM criteria: 6.3/10 against 5.6/10 for EGroupware. The largest gap is in Support: 8/10 for Apptivo and 5/10 for EGroupware.
EGroupware has a free plan; Apptivo does not list one.
Apptivo is the better fit for sales teams: we rate it 7/10 for them, against 3/10 for EGroupware.
