Apollo vs CloudTalk: Complete Comparison (2026)
An in-depth comparison of Apollo and CloudTalk to help you choose the right tool for your business.
Last updated: November 2026
Apollo
6.5/10
Apollo is a sales intelligence and engagement platform that combines a B2B contact database, email sequencing, a dialer and deal tracking for outbound sales teams.
CloudTalk
7/10
Cloud phone and call center software with AI voice agents, conversation intelligence and CRM integrations for sales and support teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Analytics | 6/10 | 7/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 8/10 | 8/10 |
| Support | 4/10 | 6/10 |
| Cost | 7/10 | 6/10 |
| Scalability | 6/10 | 7/10 |
| Security | 6/10 | 6/10 |
| Output Quality | Not listed | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $49/user/mo Basic | €34/user/mo Starter |
| Estimated cost for 10 users | Free Free | €340/mo Starter |
| Features | ||
| AI Agents | Not listed | |
| API Access | Not listed | |
| Text Generation | Not listed | |
| Transcription | Not listed | |
| Voice and Audio | Not listed | |
| Workflow Automation | Not listed | |
| More features | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Lead Management | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Opportunity Management | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
Apollo vs CloudTalk cost by team size
| Team size | Apollo | CloudTalk |
|---|---|---|
| 1 user | FreeFree | €34/moStarter |
| 5 users | FreeFree | €170/moStarter |
| 10 users | FreeFree | €340/moStarter |
| 25 users | FreeFree | €850/moStarter |
| 50 users | FreeFree | €1,700/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Apollo
- Has a free plan (CloudTalk does not)
- Higher Cost score (7/10 vs 6/10)
- Better fit for freelancers (5/10 vs 3/10)
Why choose CloudTalk
- Higher Support score (6/10 vs 4/10)
- Higher Integration score (8/10 vs 7/10)
- Better fit for customer support teams (8/10 vs 2/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
Apollo
Pros
- Prospect database, email sequencing, dialer and enrichment come in one subscription, so teams buy fewer tools.
- The free plan has no time limit and lets a team try the full prospecting workflow.
- Reviewers rate ease of use highly, and G2 shows about 4.7 out of 5 from roughly 9,700 reviews.
- Admins can pool credits across the team and set per-user caps.
Cons
- Many reviews report inaccurate data, especially mobile numbers and contacts outside North America.
- Credits expire each cycle, phone reveals cost about eight times as much as an email, and credits are spent even on bad records.
- Support is the lowest-rated G2 subcategory, and Trustpilot shows a TrustScore of about 3.1.
- API access and SSO require the top Custom plan, and every seat must be on the same plan.
CloudTalk
Pros
- Dialer range from click-to-call up to a 10-line parallel dialer suits high-volume outbound sales.
- More than 95 native CRM and helpdesk integrations, plus API, webhooks and an MCP server, from the Essential tier.
- Low entry price of 25 EUR per user annually, and a 14-day trial with no credit card.
- The AI Receptionist includes 50 minutes at no cost and handles inbound calls 24/7 in more than 70 languages.
- Reviewers frequently praise call quality and an intuitive interface (G2 4.4/5).
Cons
- Power dialer, parallel dialer, conversation intelligence and AI agents are paid add-ons, so the real seat cost climbs.
- The Starter plan has no integrations or API, and keeps recordings for only one month.
- Reviewers report occasional glitches, dropped calls and app bugs.
- Support response is inconsistent according to some reviewers.
- US and Canada customers pay an extra 11% compliance recovery fee, and no refunds are given for partial periods.
Not sold on either?
Frequently Asked Questions
CloudTalk scores higher on our AI Software criteria: 7/10 against 6.5/10 for Apollo. The largest gap is in Support: 4/10 for Apollo and 6/10 for CloudTalk.
Apollo has a free plan; CloudTalk does not list one.
CloudTalk is the better fit for customer support teams: we rate it 8/10 for them, against 2/10 for Apollo.
