Agency Handy vs GroupOffice: Complete Comparison (2026)
An in-depth comparison of Agency Handy and GroupOffice to help you choose the right tool for your business.
Last updated: November 2026
Agency Handy
5.4/10
White-label client portal for service agencies and freelancers that combines service selling, orders, task management, CRM, invoicing, tickets and time tracking.
GroupOffice
6.3/10
Open-source groupware and CRM platform from Dutch firm Intermesh, combining email, calendar, contacts, projects, helpdesk and newsletters for businesses and public organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.4/10 | 6.3/10 |
| Analytics | 3/10 | 3/10 |
| Cost | 7/10 | 9/10 |
| Customization | 6/10 | 8/10 |
| Ease of Use | 7/10 | 6/10 |
| Integration | 4/10 | 5/10 |
| Scalability | 4/10 | 5/10 |
| Security | 4/10 | 7/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $29/mo Freelancer | Contact for pricing |
| Estimated cost for 10 users | $99/mo Team Starter | Contact for pricing |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| More features | ||
| File sharing | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Kanban boards | Not listed | |
| Collaboration tools | Not listed | |
Agency Handy vs GroupOffice cost by team size
| Team size | Agency Handy | GroupOffice |
|---|---|---|
| 1 user | $29/moFreelancer | Contact for pricing |
| 5 users | $99/moTeam Starter | Contact for pricing |
| 10 users | $99/moTeam Starter | Contact for pricing |
| 25 users | $199/moBusiness Pro | Contact for pricing |
| 50 users | Contact for pricing | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Agency Handy
- Higher Ease of Use score (7/10 vs 6/10)
- Higher Support score (6/10 vs 5/10)
- Better fit for freelancers (7/10 vs 4/10)
Why choose GroupOffice
- Has a free plan (Agency Handy does not)
- Higher Security score (7/10 vs 4/10)
- Higher Cost score (9/10 vs 7/10)
- Better fit for enterprise (5/10 vs 2/10)
- Better fit for mid-market (5/10 vs 3/10)
Pros & Cons
Agency Handy
Pros
- Flat tier pricing covers up to 10 users for $99 a month, so agencies do not pay per seat.
- File review supports image markup, client-visible or internal comments, versioning and approvals.
- Service setup is flexible, with tiers, subscriptions, setup fees, split payments, coupons and upsell add-ons.
- It replaces several tools by combining the portal, CRM, invoicing, tickets and time tracking in one product.
- Users rate it highly, averaging about 4.9 out of 5 on G2 across a small number of reviews.
Cons
- Workflows depend on services and orders, and one reviewer found tasks could not be created manually.
- White labeling with a custom domain and email requires Team Starter or higher.
- Proposals are basic, with no multi-section documents or PDF output.
- There are no native mobile apps, and automation lacks a visual builder or branching logic.
- Users report SMTP email delivery problems and limited customization of the client-side layout.
- The vendor page says it gives no refund after cancellation.
GroupOffice
Pros
- The Community edition is free and open source under AGPL-3.0 with unlimited users, so there are no per-seat costs.
- Professional is a perpetual licence at €439 for up to 100 users, far cheaper than subscription CRMs for a team that size.
- Data can stay on your own servers or in a Dutch datacentre, and the vendor cites GDPR compliance, two-factor authentication and encryption.
- Standard protocols (ActiveSync, CalDAV, CardDAV, IMAP, WebDAV) sync mail, contacts and calendars to native apps on phones and desktops.
- The Studio module and custom fields let administrators build their own modules.
Cons
- CRM features centre on contacts, newsletters and tickets. No pipeline, lead scoring or sales analytics were found.
- Few user reviews exist, and most date from 2019 to 2020, so there is little recent independent evidence.
- Updates, phone support and managed setup cost extra through annual contracts.
- The vendor's site does not clearly show the hosted Online price.
Not sold on either?
Frequently Asked Questions
GroupOffice scores higher on our CRM criteria: 6.3/10 against 5.4/10 for Agency Handy. The largest gap is in Security: 4/10 for Agency Handy and 7/10 for GroupOffice.
GroupOffice has a free plan; Agency Handy does not list one.
GroupOffice is the better fit for enterprise: we rate it 5/10 for them, against 2/10 for Agency Handy.
