GroupOffice vs monday CRM Comparison
Compare GroupOffice vs monday CRM features, pricing, and more.
Last updated: November 2026
GroupOffice
6.3/10
Open-source groupware and CRM platform from Dutch firm Intermesh, combining email, calendar, contacts, projects, helpdesk and newsletters for businesses and public organisations.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.4/10 |
| Analytics | 3/10 | 7/10 |
| Cost | 9/10 | 6/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 6/10 | 8/10 |
| Integration | 5/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | Contact for pricing | $18/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Marketing Automation | ||
| Mobile Access | ||
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
GroupOffice vs monday CRM cost by team size
| Team size | GroupOffice | monday CRM |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | Contact for pricing | $90/moBasic |
| 10 users | Contact for pricing | $180/moBasic |
| 25 users | Contact for pricing | $450/moBasic |
| 50 users | Contact for pricing | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose GroupOffice
- Has a free plan (monday CRM does not)
- Higher Cost score (9/10 vs 6/10)
Why choose monday CRM
- Higher Analytics score (7/10 vs 3/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for sales teams (8/10 vs 3/10)
- Better fit for mid-market (8/10 vs 5/10)
Pros & Cons
GroupOffice
Pros
- The Community edition is free and open source under AGPL-3.0 with unlimited users, so there are no per-seat costs.
- Professional is a perpetual licence at €439 for up to 100 users, far cheaper than subscription CRMs for a team that size.
- Data can stay on your own servers or in a Dutch datacentre, and the vendor cites GDPR compliance, two-factor authentication and encryption.
- Standard protocols (ActiveSync, CalDAV, CardDAV, IMAP, WebDAV) sync mail, contacts and calendars to native apps on phones and desktops.
- The Studio module and custom fields let administrators build their own modules.
Cons
- CRM features centre on contacts, newsletters and tickets. No pipeline, lead scoring or sales analytics were found.
- Few user reviews exist, and most date from 2019 to 2020, so there is little recent independent evidence.
- Updates, phone support and managed setup cost extra through annual contracts.
- The vendor's site does not clearly show the hosted Online price.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.3/10 for GroupOffice. The largest gap is in Analytics: 3/10 for GroupOffice and 7/10 for monday CRM.
GroupOffice has a free plan; monday CRM does not list one.
Monday CRM is the better fit for sales teams: we rate it 8/10 for them, against 3/10 for GroupOffice.
