GroupOffice vs Jira Comparison
Compare GroupOffice vs Jira features, pricing, and more.
Last updated: November 2026
GroupOffice
6.3/10
Open-source groupware and CRM platform from Dutch firm Intermesh, combining email, calendar, contacts, projects, helpdesk and newsletters for businesses and public organisations.
Jira
7.3/10
Atlassian's work and issue-tracking platform for planning, tracking, and shipping projects, with scrum and kanban boards built mainly for software and technical teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.3/10 |
| Cost | 9/10 | 7/10 |
| Ease of Use | 6/10 | 4/10 |
| Analytics | 3/10 | 7/10 |
| Customization | 8/10 | 9/10 |
| Scalability | 5/10 | 9/10 |
| Support | 5/10 | 6/10 |
| Integration | 5/10 | 9/10 |
| Security | 7/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | Contact for pricing | $8/user/mo Standard |
| Estimated cost for 10 users | Contact for pricing | Free Free |
| Features | ||
| App integrations | Not listed | |
| Collaboration tools | Not listed | |
| Dashboards | Not listed | |
| Kanban boards | Not listed | |
| Reporting | Not listed | |
| Task lists | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
| More features | ||
| Marketing Automation | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Contact Management | Not listed | |
| Mobile Access | Not listed | |
GroupOffice vs Jira cost by team size
| Team size | GroupOffice | Jira |
|---|---|---|
| 1 user | Contact for pricing | FreeFree |
| 5 users | Contact for pricing | FreeFree |
| 10 users | Contact for pricing | FreeFree |
| 25 users | Contact for pricing | $212/moStandard |
| 50 users | Contact for pricing | $424/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose GroupOffice
- Higher Cost score (9/10 vs 7/10)
- Higher Ease of Use score (6/10 vs 4/10)
- Better fit for customer support teams (5/10 vs 3/10)
Why choose Jira
- Higher Analytics score (7/10 vs 3/10)
- Higher Scalability score (9/10 vs 5/10)
- Better fit for enterprise (9/10 vs 5/10)
- Better fit for mid-market (8/10 vs 5/10)
Pros & Cons
GroupOffice
Pros
- The Community edition is free and open source under AGPL-3.0 with unlimited users, so there are no per-seat costs.
- Professional is a perpetual licence at €439 for up to 100 users, far cheaper than subscription CRMs for a team that size.
- Data can stay on your own servers or in a Dutch datacentre, and the vendor cites GDPR compliance, two-factor authentication and encryption.
- Standard protocols (ActiveSync, CalDAV, CardDAV, IMAP, WebDAV) sync mail, contacts and calendars to native apps on phones and desktops.
- The Studio module and custom fields let administrators build their own modules.
Cons
- CRM features centre on contacts, newsletters and tickets. No pipeline, lead scoring or sales analytics were found.
- Few user reviews exist, and most date from 2019 to 2020, so there is little recent independent evidence.
- Updates, phone support and managed setup cost extra through annual contracts.
- The vendor's site does not clearly show the hosted Online price.
Jira
Pros
- The free plan supports up to 10 users and includes scrum and kanban boards.
- Reviewers highlight deep customization of workflows, boards, and fields.
- Sprint and agile management are strong, and Jira integrates with GitHub and Git tools.
- It links closely with Confluence and other Atlassian products, so tickets can be referenced across those apps.
- Time tracking is built into every plan, including Free.
Cons
- Reviewers report a steep learning curve and an interface that overwhelms non-technical users.
- Users report slow issue loading and laggy boards in large deployments.
- Paid Marketplace apps can add hidden costs for reporting, CRM, and helpdesk needs.
- The free plan is limited to 100 emails per day and community support only.
- Troubleshooting failed automation rules can be frustrating.
Not sold on either?
Frequently Asked Questions
Jira scores higher on our Project Management criteria: 7.3/10 against 6.3/10 for GroupOffice. The largest gap is in Analytics: 3/10 for GroupOffice and 7/10 for Jira.
Yes, both GroupOffice and Jira have a free plan.
Jira is the better fit for enterprise: we rate it 9/10 for them, against 5/10 for GroupOffice.
