4Degrees vs Gorgias: Complete Comparison (2026)
An in-depth comparison of 4Degrees and Gorgias to help you choose the right tool for your business.
Last updated: November 2026
4Degrees
5.9/10
4Degrees is a relationship intelligence and deal flow CRM for private equity, venture capital, M&A advisory, corporate development, and consulting teams.
Gorgias
6.6/10
Gorgias is an ecommerce helpdesk with an AI Agent that resolves customer support and pre-sale questions, built mainly for Shopify brands.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.9/10 | 6.6/10 |
| Analytics | 6/10 | 7/10 |
| Cost | 5/10 | 4/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 7/10 | 8/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Support | 7/10 | 6/10 |
| Output Quality | Not listed | 6/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $10/mo Starter |
| Estimated cost for 10 users | Contact for pricing | $10/mo Starter |
| Features | ||
| AI Agents | Not listed | |
| Chatbots | Not listed | |
| Data Analysis | Not listed | |
| Enterprise Controls | Not listed | |
| Knowledge Base Search | Not listed | |
| Private Deployment | Not listed | |
| Text Generation | Not listed | |
| Workflow Automation | Not listed | |
| More features | ||
| Collaboration | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Opportunity Management | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
4Degrees vs Gorgias cost by team size
| Team size | 4Degrees | Gorgias |
|---|---|---|
| 1 user | Contact for pricing | $10/moStarter |
| 5 users | Contact for pricing | $10/moStarter |
| 10 users | Contact for pricing | $10/moStarter |
| 25 users | Contact for pricing | $10/moStarter |
| 50 users | Contact for pricing | $10/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose 4Degrees
- Higher Cost score (5/10 vs 4/10)
- Higher Support score (7/10 vs 6/10)
Why choose Gorgias
- Higher Integration score (8/10 vs 6/10)
- Higher Scalability score (7/10 vs 5/10)
- Better fit for small business (8/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
4Degrees
Pros
- Builds contact and deal records automatically from email and calendar activity, so deal teams do less manual data entry.
- Relationship strength scoring helps investors find warm introduction paths to targets.
- Alerts flag when contacts change jobs, publish content, or appear in the news.
- Built for PE, VC, and M&A workflows by former Pritzker Group VC investors.
- Pulls in third-party data from sources such as Crunchbase and PitchBook.
Cons
- No public pricing, so every buyer has to request a quote.
- Small company with modest disclosed funding.
- Few independent reviews, and most detailed ones date from around 2019.
- Older reviews asked for a better mobile app.
- Not built for marketing automation or customer support use cases.
Gorgias
Pros
- Shopify connection lets agents and the AI look up, refund, cancel and edit orders inside the ticket.
- Pricing is by ticket, not by seat, so adding support agents does not raise the base plan price.
- Email, chat, SMS, voice, Facebook, Instagram and WhatsApp share one inbox.
- SOC 2 Type II certification and HIPAA compliance are listed on the security page.
- Reviewers rate it highly overall (about 4.6 on G2 and Capterra), and ease of use is a common reason.
Cons
- An AI resolution is billed as an AI interaction and also counts as a ticket, so costs can double up.
- Overages have no hard cap, and reviewers report large bills in peak seasons.
- Features are much thinner on BigCommerce, Magento and WooCommerce than on Shopify.
- Third-party reviews report AI accuracy problems and say the AI covers chat and email but not phone calls.
- Trustpilot reviews are weaker, with complaints about billing, cancellation and sales pressure.
Not sold on either?
Frequently Asked Questions
Gorgias scores higher on our AI Software criteria: 6.6/10 against 5.9/10 for 4Degrees. The largest gap is in Integration: 6/10 for 4Degrees and 8/10 for Gorgias.
No, neither 4Degrees nor Gorgias lists a free plan.
Gorgias is the better fit for small business: we rate it 8/10 for them, against 4/10 for 4Degrees.
