Gorgias Pricing
Every Gorgias plan with its monthly and annual price, what it costs for common team sizes, and a calculator to estimate your own monthly cost before you buy.
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Plans and prices
| Plan | Monthly billing | Annual billing (per month) | Per user or flat | Users | Free tier |
|---|---|---|---|---|---|
| Starter | $10/mo | Not listed | Flat | No limit listed | No |
| Basic | $60/mo | $50/mo | Flat | No limit listed | No |
| Pro | $360/mo | $300/mo | Flat | No limit listed | No |
| Advanced | $900/mo | $750/mo | Flat | No limit listed | No |
| Enterprise | Contact sales | Contact sales | — | No limit listed | No |
Prices last updated November 2026.
What Gorgias costs by team size
| Team size | 1 user | 5 users | 10 users | 25 users | 50 users |
|---|---|---|---|---|---|
| Monthly cost | $10/moStarter | $10/moStarter | $10/moStarter | $10/moStarter | $10/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges.
Add-ons
| Add-on | Monthly billing | Annual billing (per month) | Charged |
|---|---|---|---|
| Voice and SMSPhone and text channels, available on any plan. Pricing scales with call and text volume and is not published. | Not listed | Not listed | Per usage volume |
Usage pricing
| Metric | Plan | Included per month | Price after that |
|---|---|---|---|
| AI Agent interaction (annual billing) | All plans | None | $0.9 per interaction |
| AI Agent interaction (monthly billing) | All plans | None | $1 per interaction |
| AI Agent overage above included allowance | All plans | None | $1.5 per interaction |
| Ticket overage | Advanced | 5,000 | $0.36 per ticket |
| Ticket overage | Pro | 2,000 | $0.36 per ticket |
| Ticket overage | Basic | 300 | $0.4 per ticket |
Gorgias Pricing Calculator
Estimate your team's real monthly and annual cost based on seats, billing cycle, and add-ons.
Cost breakdown
Estimated from the vendor's published prices, last updated November 2026. Actual costs may vary based on negotiated contracts. How we collect prices
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Gorgias pricing FAQs
Each AI interaction costs $1.00 on monthly billing or $0.90 on annual billing. Interactions above a plan's allowance cost $1.50 each. Every AI interaction also counts as a helpdesk ticket.
Yes. On Basic, Pro and Advanced, annual billing cuts the monthly price by about 16%. Reviewers note that mid-term cancellations are not refunded. Starter is billed monthly only.
No, Gorgias does not list a free plan. Its cheapest paid plan is Starter, at $10/mo billed monthly.
Gorgias lists 5 plans. The cheapest paid plan is Starter, at $10/mo billed monthly.
Gorgias costs about $10/mo for 10 users on its Starter plan, billed monthly, before add-ons and usage charges.
No. Every Gorgias paid plan with a listed price is a flat monthly price, whatever the team size.
Up to 17%. The Basic plan costs $50/mo billed annually, against $60/mo billed monthly.
Yes. Gorgias sells an add-on on top of its plans: Voice and SMS. It also charges by usage for AI Agent interaction (annual billing), AI Agent interaction (monthly billing), AI Agent overage above included allowance and 1 more, past what the plan includes.