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MapItRight

5.6/10

Web-based fiber plant mapping, design, splicing and asset management software for small ISPs, broadband cooperatives, municipalities and engineering firms.

Data last updated November 2026 · Our methodology

Overview

MapItRight is outside plant fiber management software from Custom Software, Inc., a company in Rose City, Michigan. It puts mapping, network design, splice tracking, inventory, field updates and construction staking in one browser-based platform built on Google Maps. Users record fiber routes, strands, splices, splitters, ONTs, poles, cabinets and vaults. Splice tracing, bulk splicing and audit trails are included. Builds are organized as projects and can be exported as bills of materials, splice reports and contractor maps. A staking sheet module turns project plant into printable PDF construction plans. Crews use a mobile-responsive web app and an Android app to update records, attach photos and submit redlines that sync to the office. An optional sales module embeds a coverage map on the operator's website and captures service requests. The tool is aimed at small and mid-sized ISPs and coops rather than large telcos. Pricing is public and tiered by number of mapped locations. Plans run from $99.99 a month for Lite (500 locations, one user) to $999.99 a month for Enterprise (unlimited locations, five users). Every plan carries a $199.99 one-time startup fee, and each extra user costs $25 a month. GIS overlays and the sales module are $199.99 a month add-ons on the lower tiers. Integration is through an API that connects to billing or admin backends and network monitoring tools, but API access is quoted separately. The main limitation is the thin independent evidence. Reviews sit mostly on SourceForge and Slashdot, no security certifications are published, and the software appears to need a live connection.

Our Rating

5.6
out of 10
Integration
4
Security
4
Support
8
Cost
8
Analytics
4
Ease of Use
7
Customization
5
Scalability
5

Who MapItRight is best for

Best software for Small Business

Good fit

  • Location-based tiers start at $99.99 a month, which suits small regional ISPs.

  • It is built for broadband ISPs, fiber coops and municipal network operators.

Less suited

  • The vendor lists engineering firms as a target, with design exports and staking sheets.

  • Crews can update records, add photos and submit redlines from a mobile web app.

  • Municipalities running fiber networks are a named audience.

  • Even the top tier includes only five users and there are no published compliance credentials.

Pros & Cons

Pros

  • Every tier is priced publicly, starting at $99.99 a month, and one reviewer said switching from VETRO cut their costs.
  • Splicing tools include bulk splicing, interactive splice maps, splice tracing and conflict detection.
  • Construction staking sheets can be produced as printable PDFs straight from project plant.
  • All 13 reviews on SourceForge and Slashdot are 5 stars, and they repeatedly praise responsive support that ships requested features.
  • Data can be imported from CSV, KML and shapefiles, and the vendor offers a free migration assessment.

Cons

  • Included users are few (one to five), and each extra seat costs $25 a month.
  • API access is not priced publicly, even though integrations depend on it.
  • No security certifications or compliance standards are published.
  • Some reviewers mention an initial learning curve and want more advanced reporting.
  • The page does not show any offline mode. The mobile access described runs in a browser and syncs in real time.

Key Features

GIS and Mapping
Asset Registry
Engineering Design

MapItRight Pricing

MIR - Lite

$99.99/mo

or $1,199.88/year

  • Email support
  • 1 user included
  • 1 GB media storage
  • 500 locations included
  • Core mapping and mobile app
  • Additional locations $0.25 each
Get Started

ISP - Essentials

$199.99/mo

or $2,399.88/year

  • 2 users included
  • 10 GB media storage
  • 2,500 locations included
  • Additional locations $0.20 each
  • Construction Staking Sheets included
Get Started

ISP - Pro

$499.99/mo

or $5,999.88/year

  • 3 users included
  • 25 GB media storage
  • 5,000 locations included
  • Additional locations $0.15 each
  • Construction Staking Sheets included
  • Choice of Sales Module or GIS Overlays included
Get Started

ISP - Enterprise

$999.99/mo

or $11,999.88/year

  • 5 users included
  • 50 GB media storage
  • Unlimited locations
  • API access quoted per use case
  • Construction Staking Sheets, Sales Module and GIS Overlays included
Get Started
Open interactive pricing calculatorGet a tailored cost breakdown for your team size, billing cycle, and add‑ons.

Frequently Asked Questions

Plans are $99.99, $199.99, $499.99 and $999.99 a month, tiered by number of mapped locations. Every plan also has a $199.99 one-time startup fee and charges $25 a month per extra user.

The pricing page says annual billing saves 15%, but the annual prices it lists are exactly 12 times the monthly price. Confirm the discount with sales before buying.

Yes. The vendor offers a free migration assessment and automated import from CSV, KML, shapefiles and standard exports.

An API can push customer statuses and show outages from admin backends and monitoring tools. API access is included with Enterprise and quoted on request for the other plans.

Yes. There is a mobile-responsive web app and an Android app. Crews can update records, attach photos and submit redlines that sync to the office.

Listings show phone, online and 24/7 live support, plus documentation, webinars and live online training. The Lite plan lists email support.

Ranked near MapItRight in Industrial & Infrastructure Software

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