Linear
6.8/10Linear is an issue tracking and project planning tool built for software product and engineering teams, with cycles, roadmaps, triage and AI agents.
Data last updated November 2026 · Our methodology
Overview
Linear is a project and issue tracking platform designed around how software teams plan and ship work. Teams organise work into issues, projects, cycles (time-boxed sprints), initiatives and releases, and the interface is widely praised for being fast and keyboard-driven. Recent additions focus on AI: Linear Agent, MCP access, coding agent sessions and Triage Intelligence, which can route, label and prioritise incoming issues. It suits startups and product-led engineering organisations that want an opinionated workflow rather than a blank-canvas tool. Pricing is per user. The Free plan allows unlimited members but caps workspaces at 2 teams and 250 issues. Basic costs $10 per user per month and Business $16 per user per month, both billed yearly. Business adds private teams, guests, issue SLAs, Insights analytics and Zendesk and Intercom intake. Enterprise has custom annual pricing and adds dashboards, SAML and SCIM, audit logs, HIPAA support and an uptime SLA. Some AI features use separate AI credits. Integrations include GitHub, GitLab, Slack, Jira, Zapier and a public API with webhooks. Salesforce is an Enterprise-only add-on. Its main limitation is scope. The data model is built for engineering, so marketing, operations or agency teams that need time tracking, client portals or flexible general-purpose records will find tools like Asana or monday.com a better fit.
Our Rating
Project Management6.8/10
AI Software6.8/10
Who Linear is best for
Good fit
Issues, cycles, triage and GitHub and GitLab integrations are built for software teams.
Roadmaps, initiatives and projects support product planning.
It suits product-led software organisations that ship continuously.
The generous free plan and fast, opinionated engineering workflow are aimed at young product teams.
Business plan features such as private teams, SLAs and Insights support growing engineering organisations.
Enterprise adds SAML, SCIM, audit logs, HIPAA and an uptime SLA, but the product stays focused on engineering.
Less suited
Plans are affordable, but the workflow fits only software teams.
Zendesk and Intercom intake route issues to engineering, but it is not a help desk.
The free plan works for one developer, but the tool centres on team workflows.
A HIPAA BAA is available, but the tool serves software teams rather than care providers.
Reviewers note that non-engineering teams may be better served by general tools like Asana.
There is no time tracking, and the model is built around internal software delivery, not client work.
The workflow is built for software teams and fits non-engineering use poorly.
Pros & Cons
Pros
- Reviewers repeatedly name the interface as one of the fastest in the category, with interactions that feel instant.
- The Free plan includes unlimited members, the API and webhooks, and Linear Agent.
- Built-in AI features include triage routing, MCP access and coding agent sessions.
- The security page lists SOC 2 Type II and ISO 27001, and a HIPAA BAA is available on request.
Cons
- The workflow is built for software teams and fits non-engineering use poorly.
- There is no native time tracking, and G2 reviewers say epic management is weak.
- Dashboards, SAML and SCIM require the custom-priced Enterprise plan.
- Some AI features use separate AI credits, so the per-seat price can understate the total cost.
Key Features
Not included
- Time tracking
Linear Pricing
Free
- 2 teams
- 250 issues
- API and webhooks
- 10MB file uploads
- Unlimited members
- Linear Agent and MCP access
Basic
or $120/user/year
- 5 teams
- Admin roles
- Third-party app management
- Unlimited issues and file uploads
- $10 per user per month billed yearly
Business
or $192/user/year
- Insights
- Issue SLAs
- Unlimited teams
- Triage Intelligence
- Private teams and guests
- Releases up to 15 pipelines
- Zendesk and Intercom integrations
- $16 per user per month billed yearly
Enterprise
- Audit log
- Dashboards
- Uptime SLA
- SAML and SCIM
- HIPAA compliance
- Annual billing only
- Priority support and account manager
Frequently Asked Questions
Yes. The Free plan has unlimited members but is limited to 2 teams, 250 issues and 10MB file uploads.
The pricing page lists the Basic and Business prices as billed yearly. Enterprise is annual billing only.
Linear's security page lists SOC 2 Type II and ISO/IEC 27001:2022. Data is encrypted with AES-256 at rest and TLS 1.2 in transit, and a HIPAA BAA is available on request.
Integrations include GitHub, GitLab, Slack, Jira, Zapier, Zendesk and Intercom, plus an API and webhooks. Salesforce is an add-on on Enterprise only.
SAML and SCIM are included only on the Enterprise plan.
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