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Cloud4C

6.6/10

Cloud4C is a Capgemini-owned managed cloud provider. It runs private, sovereign, hybrid and public cloud estates, including SAP hosting and RISE with SAP, for large enterprises in regulated industries.

Data last updated November 2026 · Our methodology

Overview

Cloud4C is a managed cloud services company. It was founded in 2014, is headquartered in Singapore and started inside India's CtrlS datacenter group. Capgemini completed its acquisition in November 2025. Cloud4C does not sell self-service servers. It hosts and runs whole enterprise environments: its own secure private and sovereign cloud, managed operations on AWS, Azure, Google Cloud and Oracle Cloud, and SAP hosting and RISE with SAP delivery. Around these it offers disaster recovery as a service, automated and air-gapped backups, managed Kubernetes, and a managed SOC with MDR, SIEM and SOAR. Its main selling point is a single SLA covering the stack up to the application login layer. Most of its pages state 99.9% uptime at the application level, which it compares with SAP's own 99.5% production SLA. It says it operates 59 cloud PODs with data residency in 25 countries across Europe, the Americas, the Middle East, Africa and Asia Pacific. Operations run through its Self-Healing Operations Platform (SHOP), which adds AIOps anomaly prediction, auto-remediation and API connectors to hyperscaler and third-party tools. It suits large and mid-market enterprises, banks, governments and SAP customers that want one accountable operator, often for data-residency reasons. Pricing is entirely quote-based. Contracts follow purchase orders, with pay-per-use fees invoiced in advance each billing cycle. There is no public rate card, free tier or self-service signup, so it does not fit startups, developers or small websites. Its main limitation is how little independent evidence exists: there are about 21 to 32 Gartner Peer Insights reviews and almost none elsewhere, and reviewers mention project delays and documentation gaps.

Our Rating

6.6
out of 10
Integration
7
Support
7
Cost
3
Customization
8
Security
8
Reliability
8
Ease of Use
5
Analytics
6
Scalability
7

Who Cloud4C is best for

Best software for Enterprise

Good fit

  • Cloud4C reports 2,500+ enterprise customers, including 50 Global Fortune 1000 companies, and is built around single-SLA managed operations.

  • It holds PCI DSS and several ISO certifications, offers sovereign cloud and data residency in 25 countries, and sells compliance-as-a-service.

  • Sovereign cloud options and in-country data residency across many regions suit public-sector data rules.

  • It takes over infrastructure, DR, security and SAP Basis work, with SHOP providing monitoring and auto-remediation.

  • Manufacturing
    7/10

    Its SAP hosting and RISE with SAP focus suits manufacturers that run SAP ERP.

Less suited

  • Mid-Market
    6/10

    Fully managed operations can stand in for an in-house infrastructure team, but quote-only enterprise contracts may be heavy for smaller firms.

  • It is a managed service operated by Cloud4C staff rather than a developer platform with self-service APIs.

  • There is no self-service signup, free tier or public pricing.

Pros & Cons

Pros

  • One provider is accountable for uptime from infrastructure up to application login. Most published SLAs are 99.9%, above SAP's own 99.5% standard production SLA.
  • Data residency in 25 countries through 59 cloud PODs suits regulated buyers with sovereignty requirements.
  • A broad managed stack under one contract covers private and public cloud, SAP Basis and database administration, DR, air-gapped backups and a managed SOC.
  • Holds ISO 27001, 27017, 27018, 27701, 22301 and 20000-1 plus PCI DSS certifications.
  • Its SHOP platform adds AIOps anomaly prediction, auto-remediation and no-code API connectors across AWS, Azure, GCP, Oracle and its private cloud.
  • Gartner Peer Insights reviewers rate it about 4.4 out of 5, praising migration and managed-services delivery.

Cons

  • No public pricing or rate card. Every engagement needs a sales-led quote, and RFP.wiki rates its pricing as its weakest area.
  • Little independent review evidence: G2, Clutch and PeerSpot show no reviews, and Gartner has only about 21 to 32.
  • Reviewers mention process delays and documentation gaps during transitions.
  • SLA figures differ across its own pages (99.9%, 99.95% and 99.994%), and credits and exclusions are set only in each contract.
  • There is no self-service console, free tier or public API for provisioning, so it does not suit developers or small businesses.
  • After Capgemini's acquisition in November 2025, buyers should confirm which entity they contract with and how support will be handled.

Key Features

Managed Databases
Multiple Regions
Uptime SLA
Managed Kubernetes
Automatic Backups

Cloud4C Pricing

Custom managed cloud contract

Contact for pricing
  • Quote-based, with fees set per purchase order
  • Pay-per-use model, invoiced in advance each billing cycle
  • Optional DR, security, compliance and SAP modules priced separately
  • Single SLA up to the application login layer, mostly stated as 99.9%
  • Choice of private, sovereign, hybrid or public cloud (AWS, Azure, GCP, Oracle)
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Frequently Asked Questions

No. Cloud4C sells quote-based managed services, with fees set per purchase order and pay-per-use charges invoiced in advance each billing cycle. No public price list or free trial was found.

Most of its pages, including RISE with SAP, state a single 99.9% SLA up to the application login layer. Some regional and product pages cite 99.95% or higher. Credits and exclusions are defined in each customer's contract, so check the actual figure in yours.

Capgemini announced the deal in August 2025 and completed the acquisition on 3 November 2025, bringing in about 1,600 Cloud4C staff. Cloud4C was founded in 2014 as part of the CtrlS group.

It runs its own private and sovereign cloud and manages AWS, Azure, Google Cloud and Oracle Cloud. It says it has 59 cloud PODs supporting data residency in 25 countries across Europe, the Americas, the Middle East, Africa, South Asia, Asia Pacific and Australia and New Zealand.

Its company page lists ISO 9001, ISO 20000-1, ISO 22301, ISO 27001, ISO 27017, ISO 27018, ISO 27701 and PCI DSS. It also offers managed SOC, MDR, SIEM, SOAR and compliance-as-a-service.

Yes, as a managed service. It offers Kubernetes implementation, 24/7 monitoring, backup, patching and CI/CD pipeline management, working with tools such as Jenkins, GitLab, GitHub, Terraform and Ansible. Its Kubernetes page cites 99.95% availability.

SAP is a core focus. It provides RISE with SAP, SAP hosting, Basis and database administration for HANA, Sybase and MS SQL, and SAP application management. It cites 600 to 700 or more SAP customers worldwide.

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Cloud4C is #47 in Hosting & Infrastructure by our score.

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