Streak vs Zoho CRM: Complete Comparison (2026)
An in-depth comparison of Streak and Zoho CRM to help you choose the right tool for your business.
Last updated: November 2026
Streak
5.7/10
Streak is a CRM that runs inside Gmail as a browser extension, letting small teams manage deals, contacts and pipelines without leaving their inbox.
Zoho CRM
7.2/10
Cloud CRM from Zoho for small and mid-sized sales teams, with a free plan for 3 users and four paid per-user editions.
Feature-by-Feature Comparison
| Feature | | Z Zoho CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 7.2/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 4/10 | 8/10 |
| Customization | 7/10 | 8/10 |
| Ease of Use | 8/10 | 6/10 |
| Integration | 5/10 | 8/10 |
| Scalability | 4/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $59/user/mo Pro | $20/user/mo Standard |
| Estimated cost for 10 users | Free Free | $200/mo Standard |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Marketing Automation | Not listed | |
Streak vs Zoho CRM cost by team size
Streak and Zoho CRM cost the same at 1 user; Streak costs less from 5 users.
| Team size | Streak | Zoho CRM |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | $100/moStandard |
| 10 users | FreeFree | $200/moStandard |
| 25 users | FreeFree | $500/moStandard |
| 50 users | FreeFree | $1,000/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Streak
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Ease of Use score (8/10 vs 6/10)
- Higher Support score (6/10 vs 5/10)
ZWhy choose Zoho CRM
- Higher Cost score (8/10 vs 4/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for mid-market (8/10 vs 3/10)
- Better fit for enterprise (6/10 vs 3/10)
Pros & Cons
Streak
Pros
- Works inside the Gmail interface, so Google Workspace users have a minimal learning curve and avoid switching apps.
- Unlimited records, contacts and pipelines on every paid plan, with custom fields and formulas for non-sales uses such as hiring.
- Built-in mail merge with up to 1,500 sends a day, plus email and link tracking.
- AI deal summaries, Q&A and autofill are included in plans through a credit allowance.
- A free tier keeps email tracking and snippets available at no cost.
Cons
- Works only with Gmail and Google Workspace, with no Outlook support, and reviewers note there is no Firefox support.
- Reviewers report that it slows down or lags Gmail as pipelines grow.
- The free CRM plan was removed in 2024, so pipelines now start at $49 per user per month and every view-only user also needs a paid seat.
- Automations, Zapier and webhooks are not available on the Pro plan.
- Reporting is described as limited for larger pipelines.
- The security page lists no SOC 2 or similar certifications.
ZZoho CRM
Pros
- The free edition supports 3 users with mobile apps and basic workflows, so very small teams can use it at no cost.
- Annual billing for Standard costs about 14 USD per user per month, which is low for a CRM that includes forecasting and built-in calling.
- Reviewers praise how closely it works with other Zoho apps such as Desk, Campaigns and Analytics.
- Admins can heavily customize it with custom modules, Blueprint processes, widgets and custom functions.
Cons
- Monthly billing costs roughly 25 to 52 percent more per seat than annual billing.
- Reviewers report a learning curve, especially when building workflow automation.
- Advanced automation often needs developers or custom functions.
- Reviews often mention slow or limited customer support and occasional sluggish performance.
- Zia AI is only included from the Enterprise edition up.
Not sold on either?
Frequently Asked Questions
Zoho CRM scores higher on our CRM criteria: 7.2/10 against 5.7/10 for Streak. The largest gap is in Cost: 4/10 for Streak and 8/10 for Zoho CRM.
Streak costs less for 10 users: free on its Free plan, against about $200/mo on its Standard plan for Zoho CRM, billed monthly.
Yes, both Streak and Zoho CRM have a free plan.
Zoho CRM is the better fit for mid-market: we rate it 8/10 for them, against 3/10 for Streak.
