Salesforce Sales Cloud vs Spotler CRM Comparison
Compare Salesforce Sales Cloud vs Spotler CRM features, pricing, and more.
Last updated: November 2026
Salesforce Sales Cloud
7.2/10
Salesforce Sales Cloud is a cloud CRM for managing leads, opportunities, forecasts and sales workflows, sold in editions from a free two-user suite to enterprise AI bundles.
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 6.6/10 |
| Customization | 10/10 | 6/10 |
| Integration | 10/10 | 5/10 |
| Scalability | 10/10 | 5/10 |
| Analytics | 9/10 | 6/10 |
| Cost | 2/10 | 8/10 |
| Ease of Use | 4/10 | 8/10 |
| Security | 9/10 | 7/10 |
| Support | 6/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $25/user/mo Starter Suite | €12/user/mo Starter |
| Estimated cost for 10 users | $250/mo Starter Suite | €120/mo Starter |
| Features | ||
| Contact Management | ||
| Lead Management | ||
| Opportunity Management | ||
| Sales Automation | ||
| Reporting & Analytics | ||
| Integrations | ||
| Mobile Access | Not listed | |
| Built-in Calling | ||
| Collaboration | Not listed | |
| Customer Support Management | ||
| Marketing Automation | ||
Which One Should You Choose?
Why choose Salesforce Sales Cloud
- Has a free plan (Spotler CRM does not)
- Higher Integration score (10/10 vs 5/10)
- Higher Scalability score (10/10 vs 5/10)
- Better fit for enterprise (10/10 vs 3/10)
- Better fit for mid-market (8/10 vs 5/10)
Why choose Spotler CRM
- Higher Cost score (8/10 vs 2/10)
- Higher Ease of Use score (8/10 vs 4/10)
- Better fit for small business (9/10 vs 5/10)
Pros & Cons
Salesforce Sales Cloud
Pros
- AgentExchange (formerly AppExchange) and built-in Slack integration give it the widest ecosystem of add-on apps and connectors among CRMs.
- Admins can tailor objects, Flow automation and dashboards in great depth, and reviewers on Capterra and SoftwareFinder repeatedly praise its customization and reporting.
- It scales from a free two-user suite to enterprise editions with sandboxes, high API allowances and security tooling such as Security Center and Data Detect.
- Agentforce AI is built in, with prospecting agents, pipeline forecasting insights and call coaching added in the Winter 27 release.
- Gartner has named it a Leader in CRM Sales Platforms for 20 years in a row, according to Salesforce.
Cons
- List prices rose again in September 2026. Core costs $195 and Advanced $395 per user per month, roughly 11 and 13 percent above the Enterprise and Unlimited editions they replaced.
- Many capabilities are paid extras, including API access on Pro, Agentforce, Sales Dialer and Revenue Intelligence, so the real budget is well above the entry price.
- Pro Suite and higher editions require annual contracts, and analysts note that downgrading mid-contract is difficult.
- Reviewers say small businesses often need an in-house admin or paid partners to run it, and that they use only a fraction of the features they pay for.
- Capterra gives it 4.0 out of 5 for ease of use, and G2 reviewers cite a steep learning curve for new users.
Spotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
