Revamp CRM vs Zoho CRM: Complete Comparison (2026)
An in-depth comparison of Revamp CRM and Zoho CRM to help you choose the right tool for your business.
Last updated: November 2026
Revamp CRM
5.2/10
Revamp CRM is a follow-up CRM for wholesalers, distributors and online stores that uses purchase history to schedule reorder and win-back tasks for sales reps.
Zoho CRM
7.2/10
Cloud CRM from Zoho for small and mid-sized sales teams, with a free plan for 3 users and four paid per-user editions.
Feature-by-Feature Comparison
| Feature | | Z Zoho CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 5.2/10 | 7.2/10 |
| Customization | 4/10 | 8/10 |
| Analytics | 6/10 | 7/10 |
| Integration | 5/10 | 8/10 |
| Support | 3/10 | 5/10 |
| Ease of Use | 6/10 | 6/10 |
| Security | 4/10 | 7/10 |
| Cost | 8/10 | 8/10 |
| Scalability | 3/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $19/user/mo Sales | $20/user/mo Standard |
| Estimated cost for 10 users | $190/mo Sales | $200/mo Standard |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
Revamp CRM vs Zoho CRM cost by team size
Zoho CRM costs less at 1 user; Revamp CRM costs less from 5 users.
| Team size | Revamp CRM | Zoho CRM |
|---|---|---|
| 1 user | $19/moSales | FreeFree |
| 5 users | $95/moSales | $100/moStandard |
| 10 users | $190/moSales | $200/moStandard |
| 25 users | $475/moSales | $500/moStandard |
| 50 users | $950/moSales | $1,000/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Revamp CRM
- Lower estimated cost for 10 users: $190/mo vs $200/mo
ZWhy choose Zoho CRM
- Has a free plan (Revamp CRM does not)
- Higher Customization score (8/10 vs 4/10)
- Higher Scalability score (7/10 vs 3/10)
- Better fit for enterprise (6/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Pros & Cons
Revamp CRM
Pros
- Uses order history and RFM scoring to flag reorder opportunities and at-risk customers without manual list building.
- Creates and assigns follow-up tasks to reps based on purchasing behavior.
- Single plan at 19 USD per user per month, with month-to-month billing and no cancellation fees.
- Syncs with ecommerce platforms such as BigCommerce and Shopify, and reviewers note the BigCommerce setup is straightforward.
Cons
- Customer support is the lowest-rated area on Capterra (about 3.6 out of 5), and Shopify reviewers reported unanswered requests.
- Users have reported lag, sync delays and bugs.
- Shopify App Store rating is low (2.9 from 9 reviews), with complaints including a Mailchimp sync that duplicated contacts.
- A reviewer noted it has no quotes or proposals, and no built-in calling is advertised.
ZZoho CRM
Pros
- The free edition supports 3 users with mobile apps and basic workflows, so very small teams can use it at no cost.
- Annual billing for Standard costs about 14 USD per user per month, which is low for a CRM that includes forecasting and built-in calling.
- Reviewers praise how closely it works with other Zoho apps such as Desk, Campaigns and Analytics.
- Admins can heavily customize it with custom modules, Blueprint processes, widgets and custom functions.
Cons
- Monthly billing costs roughly 25 to 52 percent more per seat than annual billing.
- Reviewers report a learning curve, especially when building workflow automation.
- Advanced automation often needs developers or custom functions.
- Reviews often mention slow or limited customer support and occasional sluggish performance.
- Zia AI is only included from the Enterprise edition up.
Not sold on either?
Frequently Asked Questions
Zoho CRM scores higher on our CRM criteria: 7.2/10 against 5.2/10 for Revamp CRM. The largest gap is in Customization: 4/10 for Revamp CRM and 8/10 for Zoho CRM.
Revamp CRM costs less for 10 users: about $190/mo on its Sales plan, against about $200/mo on its Standard plan for Zoho CRM, billed monthly.
Zoho CRM has a free plan; Revamp CRM does not list one.
Zoho CRM is the better fit for enterprise: we rate it 6/10 for them, against 2/10 for Revamp CRM.
