Pipedrive vs Sage CRM: Complete Comparison (2026)
An in-depth comparison of Pipedrive and Sage CRM to help you choose the right tool for your business.
Last updated: November 2026
Pipedrive
6.9/10
Pipedrive is a sales CRM built around visual deal pipelines, helping small and mid-sized sales teams track deals, contacts, activities and email in one place.
Sage CRM
5.6/10
Sage CRM is a modular sales, marketing and customer service CRM for small and midsize businesses, designed to integrate closely with Sage accounting and ERP products.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 5.6/10 |
| Customization | 6/10 | 7/10 |
| Scalability | 5/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Analytics | 5/10 | 5/10 |
| Cost | 7/10 | 5/10 |
| Ease of Use | 9/10 | 5/10 |
| Integration | 8/10 | 6/10 |
| Support | 6/10 | 6/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $24/user/mo Lite | $45/user/mo Sage CRM (cloud, as reported by third parties) |
| Estimated cost for 10 users | $240/mo Lite | $450/mo Sage CRM (cloud, as reported by third parties) |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
Pipedrive vs Sage CRM cost by team size
Pipedrive costs less at every team size we checked.
| Team size | Pipedrive | Sage CRM |
|---|---|---|
| 1 user | $24/moLite | $45/moSage CRM (cloud, as reported by third parties) |
| 5 users | $120/moLite | $225/moSage CRM (cloud, as reported by third parties) |
| 10 users | $240/moLite | $450/moSage CRM (cloud, as reported by third parties) |
| 25 users | $600/moLite | $1,125/moSage CRM (cloud, as reported by third parties) |
| 50 users | $1,200/moLite | $2,250/moSage CRM (cloud, as reported by third parties) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Pipedrive
- Lower estimated cost for 10 users: $240/mo vs $450/mo
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Security score (7/10 vs 5/10)
- Better fit for startups (8/10 vs 3/10)
- Better fit for sales teams (9/10 vs 6/10)
Why choose Sage CRM
- Higher Customization score (7/10 vs 6/10)
- Better fit for customer support teams (6/10 vs 2/10)
- Better fit for marketing teams (5/10 vs 3/10)
Pros & Cons
Pipedrive
Pros
- Sales reps can pick up the drag-and-drop pipeline view quickly, and ease of use is the strength reviewers mention most often on G2 and Capterra.
- The marketplace has more than 500 integrations, including telephony apps such as Aircall, CloudTalk and Kixie that log calls as deal activities.
- Lite starts at 14 dollars per seat per month on annual billing, which is cheap for a CRM with pipeline management and AI report generation.
- Premium bundles LeadBooster, e-signature documents and Projects, which cost extra on lower plans.
Cons
- Reviewers often criticize reporting as thin, hard to customize or manual. About 39 percent of reporting-related Capterra reviews are negative.
- Email sync and automations are not available on Lite, so most teams will need Growth or higher.
- Web calling is not built in and needs a third-party Marketplace app, though the mobile apps can place and log calls.
- Email marketing (Campaigns) and Web Visitors are paid add-ons on every plan, so the total cost can rise well above the seat price.
Sage CRM
Pros
- Integrates tightly with Sage accounting and ERP products (Sage 50 to X3 and Intacct), which reviewers value for shared customer and financial data.
- Its modular licensing lets buyers pay only for the sales, marketing or service module they need.
- The service module is fairly complete, with SLAs, a knowledge base and a self-service portal.
- Recent releases added Microsoft Graph Exchange Online sync, OAuth 2.0 and outbound webhooks.
Cons
- Sage publishes no pricing, so buyers have to go through sales or partners to get a quote.
- Third-party sources put the starting price (about 39 to 45 USD per user per month) above many modern cloud CRMs.
- Development is slow: SSO and MFA had only been under exploration since 2024, and classic dashboards are deprecated.
- Some reviewers find tasks such as loading client accounts complicated.
Not sold on either?
Frequently Asked Questions
Pipedrive scores higher on our CRM criteria: 6.9/10 against 5.6/10 for Sage CRM. The largest gap is in Ease of Use: 9/10 for Pipedrive and 5/10 for Sage CRM.
Pipedrive costs less for 10 users: about $240/mo on its Lite plan, against about $450/mo on its Sage CRM (cloud, as reported by third parties) plan for Sage CRM, billed monthly.
No, neither Pipedrive nor Sage CRM lists a free plan.
Pipedrive is the better fit for startups: we rate it 8/10 for them, against 3/10 for Sage CRM.
