monday CRM vs TeleCRM Comparison
Compare monday CRM vs TeleCRM features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
TeleCRM
6.2/10
TeleCRM is an India-built, calling-first CRM for telecalling and sales teams that combines a one-click phone dialer, WhatsApp messaging, lead capture and automation.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 6.2/10 |
| Customization | 8/10 | 6/10 |
| Analytics | 7/10 | 6/10 |
| Integration | 8/10 | 6/10 |
| Support | 7/10 | 5/10 |
| Ease of Use | 8/10 | 7/10 |
| Security | 8/10 | 4/10 |
| Cost | 6/10 | 8/10 |
| Scalability | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $18/user/mo Basic | ₹799/user/mo Core CRM (annual billing) |
| Estimated cost for 10 users | $180/mo Basic | ₹10,990/mo Core CRM (quarterly billing) |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Opportunity Management | Not listed | |
monday CRM vs TeleCRM cost by team size
| Team size | monday CRM | TeleCRM |
|---|---|---|
| 1 user | Contact for pricing | ₹1,099/moCore CRM (quarterly billing) |
| 5 users | $90/moBasic | ₹5,495/moCore CRM (quarterly billing) |
| 10 users | $180/moBasic | ₹10,990/moCore CRM (quarterly billing) |
| 25 users | $450/moBasic | ₹27,475/moCore CRM (quarterly billing) |
| 50 users | $900/moBasic | ₹54,950/moCore CRM (quarterly billing) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose monday CRM
- Higher Security score (8/10 vs 4/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for enterprise (6/10 vs 3/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose TeleCRM
- Higher Cost score (8/10 vs 6/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
TeleCRM
Pros
- The one-click dialer records and logs calls made from reps' own phones, so teams do not need separate telephony.
- WhatsApp is built in, with Cloud API templates, chatbots and broadcasts.
- Ready-made lead capture from Indian portals such as IndiaMART, Justdial, 99Acres and MagicBricks.
- The annual price of 799 INR (19 USD) per user per month includes unlimited contacts.
- Quarterly and annual plans carry a 15-day full refund window.
Cons
- There is no monthly billing; the shortest commitment is quarterly.
- Automations are capped at 10,000 per month, with extra usage charged, and Meta's WhatsApp fees are billed separately.
- No security or compliance information is published.
- Reviews are mixed: Capterra shows 3.0 from three reviews, including a 1-star rating, and a G2 reviewer complained about support and slow integration.
- Reviewers say advanced capabilities such as AI insights are missing.
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.2/10 for TeleCRM. The largest gap is in Security: 8/10 for monday CRM and 4/10 for TeleCRM.
No, neither monday CRM nor TeleCRM lists a free plan.
Monday CRM is the better fit for enterprise: we rate it 6/10 for them, against 3/10 for TeleCRM.
