monday CRM vs SuiteCRM Comparison
Compare monday CRM vs SuiteCRM features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
SuiteCRM
6.3/10
Open-source CRM licensed under AGPL that covers sales, marketing and customer service, for businesses that want to self-host or pay for managed hosting without per-user fees.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 6.3/10 |
| Integration | 8/10 | 5/10 |
| Security | 8/10 | 6/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 6/10 | 9/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 8/10 | 4/10 |
| Scalability | 7/10 | 6/10 |
| Support | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $18/user/mo Basic | £50/mo Fully Managed Hosting |
| Estimated cost for 10 users | $180/mo Basic | Free Self-Hosted |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Mobile Access | Not listed | |
monday CRM vs SuiteCRM cost by team size
| Team size | monday CRM | SuiteCRM |
|---|---|---|
| 1 user | Contact for pricing | FreeSelf-Hosted |
| 5 users | $90/moBasic | FreeSelf-Hosted |
| 10 users | $180/moBasic | FreeSelf-Hosted |
| 25 users | $450/moBasic | FreeSelf-Hosted |
| 50 users | $900/moBasic | FreeSelf-Hosted |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for sales teams (8/10 vs 6/10)
Why choose SuiteCRM
- Has a free plan (monday CRM does not)
- Higher Cost score (9/10 vs 6/10)
- Higher Customization score (9/10 vs 8/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
SuiteCRM
Pros
- The software is free under the AGPL with no per-user fees, so costs do not rise with headcount.
- Fields, layouts and modules can be changed extensively, including through a no-code module builder.
- Self-hosting gives full control over where data lives.
- It covers sales, service and marketing in one product, with quotes, invoices, cases, campaigns and surveys.
- Paid options include SuiteASSURED, which adds a warranty and legal indemnities.
Cons
- Reviewers consistently describe the interface as dated.
- Reviewers call the workflow automation basic and limited out of the box.
- There is no native mobile app, only a mobile web view.
- Free users rely on community forums, which reviewers say can be slow.
- Setting it up and maintaining it requires technical skills.
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.3/10 for SuiteCRM. The largest gap is in Ease of Use: 8/10 for monday CRM and 4/10 for SuiteCRM.
SuiteCRM has a free plan; monday CRM does not list one.
Monday CRM is the better fit for sales teams: we rate it 8/10 for them, against 6/10 for SuiteCRM.
