monday CRM vs OroCRM Comparison
Compare monday CRM vs OroCRM features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
OroCRM
6/10
Open source CRM built on OroPlatform and Symfony. It manages leads, opportunities, accounts, cases and campaigns for mid-size and large businesses that need deep customization.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 6/10 |
| Integration | 8/10 | 6/10 |
| Security | 8/10 | 6/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 6/10 | 5/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 8/10 | 4/10 |
| Scalability | 7/10 | 7/10 |
| Support | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $18/user/mo Basic | $116/user/mo Enterprise Edition |
| Estimated cost for 10 users | $180/mo Basic | Free Community Edition |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Mobile Access | Not listed | |
monday CRM vs OroCRM cost by team size
OroCRM costs less from 5 users.
| Team size | monday CRM | OroCRM |
|---|---|---|
| 1 user | Contact for pricing | FreeCommunity Edition |
| 5 users | $90/moBasic | FreeCommunity Edition |
| 10 users | $180/moBasic | FreeCommunity Edition |
| 25 users | $450/moBasic | FreeCommunity Edition |
| 50 users | $900/moBasic | FreeCommunity Edition |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for small business (7/10 vs 4/10)
- Better fit for sales teams (8/10 vs 6/10)
Why choose OroCRM
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Customization score (9/10 vs 8/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
OroCRM
Pros
- The Community Edition is open source under OSL-3.0, so you can self-host it with no licence fees.
- The Symfony-based OroPlatform lets developers deeply customize entities, workflows and the user interface.
- A built-in workflow engine covers leads, opportunities and tasks, and teams can add custom workflows.
- Opportunities support multiple currencies, and Enterprise supports multiple organizations, which suits companies operating in several regions.
- Mailchimp, Dotdigital and Zendesk integrations are documented.
Cons
- Email campaigns depend on Mailchimp or Dotdigital, with no native email marketing engine.
- Self-hosting and customization need PHP and Symfony developers.
- Oro does not publish Enterprise pricing on its own site.
- There are very few independent user reviews, which makes it hard to judge vendor support.
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6/10 for OroCRM. The largest gap is in Ease of Use: 8/10 for monday CRM and 4/10 for OroCRM.
OroCRM costs less for 10 users: free on its Community Edition plan, against about $180/mo on its Basic plan for monday CRM, billed monthly.
OroCRM has a free plan; monday CRM does not list one.
Monday CRM is the better fit for small business: we rate it 7/10 for them, against 4/10 for OroCRM.
