monday CRM vs openCRX Comparison
Compare monday CRM vs openCRX features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
openCRX
6.1/10
openCRX is a free, BSD-licensed open source CRM and groupware server from Swiss vendor CRIXP, built for technically capable organizations that host it themselves.
Feature-by-Feature Comparison
| Feature | | O openCRX |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 6.1/10 |
| Customization | 8/10 | 8/10 |
| Analytics | 7/10 | 5/10 |
| Integration | 8/10 | 6/10 |
| Support | 7/10 | 2/10 |
| Ease of Use | 8/10 | 3/10 |
| Security | 8/10 | 6/10 |
| Cost | 6/10 | 10/10 |
| Scalability | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $18/user/mo Basic | Contact for pricing |
| Estimated cost for 10 users | $180/mo Basic | Free Open Source (self-hosted) |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
monday CRM vs openCRX cost by team size
openCRX costs less from 5 users.
| Team size | monday CRM | openCRX |
|---|---|---|
| 1 user | Contact for pricing | FreeOpen Source (self-hosted) |
| 5 users | $90/moBasic | FreeOpen Source (self-hosted) |
| 10 users | $180/moBasic | FreeOpen Source (self-hosted) |
| 25 users | $450/moBasic | FreeOpen Source (self-hosted) |
| 50 users | $900/moBasic | FreeOpen Source (self-hosted) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose monday CRM
- Higher Support score (7/10 vs 2/10)
- Higher Ease of Use score (8/10 vs 3/10)
- Better fit for sales teams (8/10 vs 5/10)
- Better fit for mid-market (8/10 vs 5/10)
OWhy choose openCRX
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Cost score (10/10 vs 6/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
OopenCRX
Pros
- Free under a permissive BSD license, with no per-user fees.
- Highly customizable, from XML-based screen changes to extending business logic and the API.
- Combines CRM with groupware, including ActiveSync syncing for iPhone and Android devices.
- Offers a Java API and a Swagger-compliant REST API for integration work.
Cons
- Reviewers say documentation is thin and support is hard to find.
- Configuring it takes technical expertise.
- One reviewer called the interface very slow, and there are no native mobile apps.
- Much of the documentation on the official site covers old versions, and the site served an expired certificate when we visited.
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.1/10 for openCRX. The largest gap is in Ease of Use: 8/10 for monday CRM and 3/10 for openCRX.
OpenCRX costs less for 10 users: free on its Open Source (self-hosted) plan, against about $180/mo on its Basic plan for monday CRM, billed monthly.
OpenCRX has a free plan; monday CRM does not list one.
Monday CRM is the better fit for mid-market: we rate it 8/10 for them, against 5/10 for openCRX.
