Mailshake vs monday CRM Comparison
Compare Mailshake vs monday CRM features, pricing, and more.
Last updated: November 2026
Mailshake
6.5/10
Mailshake is a cold email and sales engagement platform with sequences, warmup, a unified inbox, a phone dialer and CRM sync, aimed at small outbound sales teams.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 7.4/10 |
| Customization | 5/10 | 8/10 |
| Analytics | 6/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Support | 8/10 | 7/10 |
| Ease of Use | 8/10 | 8/10 |
| Security | 5/10 | 8/10 |
| Cost | 7/10 | 6/10 |
| Scalability | 5/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Starter | $18/user/mo Basic |
| Estimated cost for 10 users | $290/mo Starter | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
Mailshake vs monday CRM cost by team size
monday CRM costs less from 5 users.
| Team size | Mailshake | monday CRM |
|---|---|---|
| 1 user | $29/moStarter | Contact for pricing |
| 5 users | $145/moStarter | $90/moBasic |
| 10 users | $290/moStarter | $180/moBasic |
| 25 users | $725/moStarter | $450/moBasic |
| 50 users | $1,450/moStarter | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Mailshake
- Higher Support score (8/10 vs 7/10)
- Higher Cost score (7/10 vs 6/10)
- Better fit for freelancers (5/10 vs 3/10)
Why choose monday CRM
- Lower estimated cost for 10 users: $180/mo vs $290/mo
- Higher Customization score (8/10 vs 5/10)
- Higher Security score (8/10 vs 5/10)
- Better fit for mid-market (8/10 vs 4/10)
- Better fit for enterprise (6/10 vs 3/10)
Pros & Cons
Mailshake
Pros
- Every plan includes unlimited email warmup, verification and contact uploads.
- One reviewer reported going from signup to a first campaign in under an hour.
- Support is rated highly: Capterra users give 4.5 for customer service, and a Prospeo summary cites a G2 average of 4.7.
- The Sales Engagement tier includes a dialer with unlimited free North American minutes.
- The integrations page lists many native CRM connections, including Salesforce, HubSpot, Pipedrive, Zoho, Copper and Freshsales.
Cons
- There is no free trial, and reviewers describe a strict refund policy.
- Invoices and cancellation confirmations are not emailed automatically.
- Reviewers say connected mailboxes can disconnect and stall sequences.
- LinkedIn steps are capped (Prospeo reports 10 messages per day), and Data Finder accuracy is described as weak.
- Per-user pricing becomes costly for teams larger than about five reps.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.5/10 for Mailshake. The largest gap is in Customization: 5/10 for Mailshake and 8/10 for monday CRM.
Monday CRM costs less for 10 users: about $180/mo on its Basic plan, against about $290/mo on its Starter plan for Mailshake, billed monthly.
No, neither Mailshake nor monday CRM lists a free plan.
Monday CRM is the better fit for mid-market: we rate it 8/10 for them, against 4/10 for Mailshake.
