Krayin CRM vs Zoho CRM: Complete Comparison (2026)
An in-depth comparison of Krayin CRM and Zoho CRM to help you choose the right tool for your business.
Last updated: November 2026
Krayin CRM
6.3/10
Free, MIT-licensed, self-hosted CRM built on Laravel and Vue.js, made by Webkul for SMBs and developers who want to customize how they manage leads, contacts and sales.
Zoho CRM
7.2/10
Cloud CRM from Zoho for small and mid-sized sales teams, with a free plan for 3 users and four paid per-user editions.
Feature-by-Feature Comparison
| Feature | | Z Zoho CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.2/10 |
| Customization | 9/10 | 8/10 |
| Analytics | 4/10 | 7/10 |
| Integration | 5/10 | 8/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 5/10 | 6/10 |
| Security | 6/10 | 7/10 |
| Cost | 9/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $20/mo Krayin CRM Hosting | $20/user/mo Standard |
| Estimated cost for 10 users | Free Open Source (self-hosted) | $200/mo Standard |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Mobile Access | Not listed | |
| Sales Automation | Not listed | |
Krayin CRM vs Zoho CRM cost by team size
Krayin CRM and Zoho CRM cost the same at 1 user; Krayin CRM costs less from 5 users.
| Team size | Krayin CRM | Zoho CRM |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | FreeFree |
| 5 users | FreeOpen Source (self-hosted) | $100/moStandard |
| 10 users | FreeOpen Source (self-hosted) | $200/moStandard |
| 25 users | FreeOpen Source (self-hosted) | $500/moStandard |
| 50 users | FreeOpen Source (self-hosted) | $1,000/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Krayin CRM
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Customization score (9/10 vs 8/10)
- Higher Cost score (9/10 vs 8/10)
- Better fit for developers (9/10 vs 4/10)
ZWhy choose Zoho CRM
- Higher Analytics score (7/10 vs 4/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for sales teams (8/10 vs 6/10)
- Better fit for enterprise (6/10 vs 4/10)
Pros & Cons
Krayin CRM
Pros
- The core is MIT-licensed and free, with no per-user fees.
- The Laravel and Vue.js codebase is modular and easy for PHP developers to extend.
- Products and quotes are included in the free core.
- The project is active, with about 24k GitHub stars.
- Managed hosting at 20 USD per month includes unlimited users.
Cons
- Self-hosting needs PHP 8.3, MySQL or MariaDB and at least 3 GB of RAM, so it takes technical skill.
- Premium extensions are expensive one-time purchases, such as VoIP at 4,500 USD.
- The extension ecosystem is smaller than SuiteCRM's.
- Two-factor authentication is a paid extension rather than built in.
- No mobile app is mentioned on the official site.
ZZoho CRM
Pros
- The free edition supports 3 users with mobile apps and basic workflows, so very small teams can use it at no cost.
- Annual billing for Standard costs about 14 USD per user per month, which is low for a CRM that includes forecasting and built-in calling.
- Reviewers praise how closely it works with other Zoho apps such as Desk, Campaigns and Analytics.
- Admins can heavily customize it with custom modules, Blueprint processes, widgets and custom functions.
Cons
- Monthly billing costs roughly 25 to 52 percent more per seat than annual billing.
- Reviewers report a learning curve, especially when building workflow automation.
- Advanced automation often needs developers or custom functions.
- Reviews often mention slow or limited customer support and occasional sluggish performance.
- Zia AI is only included from the Enterprise edition up.
Not sold on either?
Frequently Asked Questions
Zoho CRM scores higher on our CRM criteria: 7.2/10 against 6.3/10 for Krayin CRM. The largest gap is in Analytics: 4/10 for Krayin CRM and 7/10 for Zoho CRM.
Krayin CRM costs less for 10 users: free on its Open Source (self-hosted) plan, against about $200/mo on its Standard plan for Zoho CRM, billed monthly.
Yes, both Krayin CRM and Zoho CRM have a free plan.
Krayin CRM is the better fit for developers: we rate it 9/10 for them, against 4/10 for Zoho CRM.
