Klient PSA vs Mural: Complete Comparison (2026)
An in-depth comparison of Klient PSA and Mural to help you choose the right tool for your business.
Last updated: November 2026
Klient PSA
6.8/10
Klient PSA is a professional services automation app built natively on Salesforce. It covers projects, resources, time, billing and revenue recognition for services firms.
Mural
7/10
Mural is a visual collaboration whiteboard for teams that run workshops, brainstorms, agile planning and retrospectives, with facilitation tools and enterprise security controls.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 7/10 |
| Analytics | 7/10 | 4/10 |
| Cost | 5/10 | 6/10 |
| Customization | 8/10 | 6/10 |
| Ease of Use | 6/10 | 8/10 |
| Integration | 7/10 | 8/10 |
| Scalability | 7/10 | 8/10 |
| Security | 8/10 | 9/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $39/user/mo Klient PSA | $12/user/mo Team+ |
| Estimated cost for 10 users | $390/mo Klient PSA | Free Free |
| Features | ||
| Scheduling | Not listed | |
| Client collaboration | ||
| App integrations | ||
| Task lists | Not listed | |
| Gantt charts | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Collaboration tools | ||
| Reporting | Not listed | |
| File sharing | Not listed | |
| Kanban boards | Not listed | |
| Whiteboards | Not listed | |
Klient PSA vs Mural cost by team size
Mural costs less at every team size we checked.
| Team size | Klient PSA | Mural |
|---|---|---|
| 1 user | $39/moKlient PSA | FreeFree |
| 5 users | $195/moKlient PSA | FreeFree |
| 10 users | $390/moKlient PSA | FreeFree |
| 25 users | $975/moKlient PSA | FreeFree |
| 50 users | $1,950/moKlient PSA | FreeFree |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Klient PSA
- Higher Analytics score (7/10 vs 4/10)
- Higher Customization score (8/10 vs 6/10)
- Includes Gantt charts, which Mural lacks
- Includes Task management, which Mural lacks
- Includes Time tracking, which Mural lacks
Why choose Mural
- Has a free plan (Klient PSA does not)
- Lower estimated cost for 10 users: Free vs $390/mo
- Higher Ease of Use score (8/10 vs 6/10)
- Higher Cost score (6/10 vs 5/10)
- Better fit for enterprise (9/10 vs 6/10)
Pros & Cons
Klient PSA
Pros
- It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
- Reviewers say time tracking, project profitability and forecasting work well together in one system.
- The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
- Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
- Enterprise includes a branded client portal with approvals and five community users per internal user.
Cons
- It only makes sense for firms already on Salesforce.
- Reviewers mention a steep learning curve and thin documentation.
- Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
- Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
- Reviewers say there is no customizable PDF generation for proposals.
Mural
Pros
- Facilitation features and LUMA frameworks make it strong for running structured workshops.
- Free visitors can view or edit individual murals, so external participants do not need a paid seat.
- Enterprise security includes SOC 2 Type 2, ISO 27001, SCIM, audit logs, data residency and BYOK.
- Broad integrations with Teams, Zoom, Jira, Azure DevOps, Asana and Confluence.
- Reviewers on G2 and Capterra rate it highly for ease of use, with about 4.5 to 4.6 stars.
Cons
- It is not a project or task manager, so there are no Gantt charts, no time tracking and no task assignment.
- Reviewers complain that menus and functions move around often between releases.
- The Free plan caps editable murals at three.
- The Business plan is annual-only, and SSO is not available on cheaper tiers.
- Large boards with many collaborators can feel cluttered.
Not sold on either?
Frequently Asked Questions
Mural scores higher on our AI Software criteria: 7/10 against 6.8/10 for Klient PSA. The largest gap is in Analytics: 7/10 for Klient PSA and 4/10 for Mural.
Mural costs less for 10 users: free on its Free plan, against about $390/mo on its Klient PSA plan for Klient PSA, billed monthly.
Mural has a free plan; Klient PSA does not list one.
Mural is the better fit for enterprise: we rate it 9/10 for them, against 6/10 for Klient PSA.
Klient PSA has Gantt charts, Task management and Time tracking, which Mural lacks.
