Mural
7/10Mural is a visual collaboration whiteboard for teams that run workshops, brainstorms, agile planning and retrospectives, with facilitation tools and enterprise security controls.
Data last updated November 2026 · Our methodology
Overview
Mural is an online whiteboard where teams build boards called murals. These hold sticky notes, diagrams, templates and media. The product stands out for its facilitation features, which Mural calls Facilitation Superpowers, and its LUMA design-thinking frameworks. Both make it a good fit for running structured workshops, retrospectives and planning sessions with internal teams or outside clients. Mural says more than half of the Fortune 100 use it, and its controls lean toward enterprise buyers: SSO, SCIM, audit logs, data residency and bring-your-own-key encryption. It holds SOC 2 Type 2 and ISO 27001 certifications. Pricing is per member. The Free plan allows three editable murals at a time. Team+ costs $9.99 per member per month billed annually, or $12 billed monthly, and adds unlimited murals, private rooms and Mural AI. Business costs $17.99 per member per month billed annually and adds SSO, guests, advanced integrations and priority support. Enterprise is quoted on request. Integrations cover Microsoft Teams, Zoom, Webex, Slack, Jira, Azure DevOps, Asana, Confluence, Trello, Linear, Figma, Salesforce, Google Workspace and Zapier. The main limitation for project management buyers is that Mural is not a task or project tracker. It has no Gantt charts, no time tracking and no task assignment workflow, so the output of a session has to be carried into Jira, Asana or a similar tool to be executed. Reviewers also complain that menus and features move around often between releases.
Our Rating
Project Management7/10
AI Software7/10
Who Mural is best for
Good fit
The Enterprise plan adds SCIM, audit logs, data residency, BYOK and multiple workspaces, and Mural says over half of the Fortune 100 use it.
Facilitation tools, LUMA frameworks and unlimited guests on Business suit client workshops.
It is an online whiteboard with Teams, Zoom and Webex integrations and facilitation tools.
Visitors can edit murals for free, which supports client brainstorming, though there is no project delivery tracking.
The Business plan offers SSO and advanced integrations at a moderate per-member price.
It supports agile planning and design thinking, with Jira, Linear and Figma integrations.
Less suited
Useful for campaign brainstorming and planning, but not for tracking execution.
The Free and Team+ plans are affordable, but the free plan is capped at three editable murals.
The Team+ plan is affordable, but security controls lean toward enterprise buyers.
Pros & Cons
Pros
- Facilitation features and LUMA frameworks make it strong for running structured workshops.
- Free visitors can view or edit individual murals, so external participants do not need a paid seat.
- Enterprise security includes SOC 2 Type 2, ISO 27001, SCIM, audit logs, data residency and BYOK.
- Broad integrations with Teams, Zoom, Jira, Azure DevOps, Asana and Confluence.
- Reviewers on G2 and Capterra rate it highly for ease of use, with about 4.5 to 4.6 stars.
Cons
- It is not a project or task manager, so there are no Gantt charts, no time tracking and no task assignment.
- Reviewers complain that menus and functions move around often between releases.
- The Free plan caps editable murals at three.
- The Business plan is annual-only, and SSO is not available on cheaper tiers.
- Large boards with many collaborators can feel cluttered.
Key Features
Not included
- Gantt charts
- Task management
- Time tracking
Mural Pricing
Free
- Unlimited members
- Self-serve support
- 3 editable murals at a time
- 1 workspace, open rooms only
- Unlimited view-only visitors
- Facilitation tools and templates
Team+
or $120/user/year (save 17%)
- Mural AI
- No guests
- Private rooms
- Unlimited editable murals
- Unlimited visitors with editing rights
- Basic integrations such as Zoom and Webex
- $9.99 per member per month billed annually
Business
or $216/user/year
- SSO (SAML 2.0)
- LUMA frameworks
- Priority support
- Unlimited guests
- Annual billing only
- Everything in Team+
- Advanced integrations such as Azure, GitHub and Okta
Enterprise
- BYOK
- Required 2FA
- Data residency
- Premier support
- Confidential rooms
- Multiple workspaces
- Audit logs and reporting APIs
- SCIM user and group management
Frequently Asked Questions
Yes. The Free plan has unlimited members but allows only three editable murals at a time, with open rooms only.
Team+ can be billed monthly at $12 per member, or $9.99 per member billed annually. Business is listed at $17.99 per member billed annually only.
No. Visitors are free on every plan for one-off collaboration on a specific mural. Guests are only included on Business and Enterprise.
Mural's trust pages list SOC 2 Type 2, SOC 3, ISO 27001 and Microsoft 365 certification, and Mural says it complies with GDPR and CCPA.
SAML 2.0 SSO starts on the Business plan. SCIM provisioning, audit logs and data residency require Enterprise.
Yes. It connects with Jira, Azure DevOps, Asana, Trello, Linear, Rally, Confluence, GitHub and Zapier, among others.
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