Klenty vs Zoho CRM Comparison
Compare Klenty vs Zoho CRM features, pricing, and more.
Last updated: November 2026
Klenty
6.3/10
Klenty is a sales engagement platform that runs email, calling, LinkedIn and SMS cadences for B2B outbound sales teams and syncs activity to their CRM.
Zoho CRM
7.2/10
Cloud CRM from Zoho for small and mid-sized sales teams, with a free plan for 3 users and four paid per-user editions.
Feature-by-Feature Comparison
| Feature | | Z Zoho CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 7.2/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 7/10 | 8/10 |
| Customization | 6/10 | 8/10 |
| Ease of Use | 5/10 | 6/10 |
| Integration | 7/10 | 8/10 |
| Scalability | 6/10 | 7/10 |
| Security | 6/10 | 7/10 |
| Support | 8/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $70/user/mo Growth | $20/user/mo Standard |
| Estimated cost for 10 users | $700/mo Growth | $200/mo Standard |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
Klenty vs Zoho CRM cost by team size
Zoho CRM costs less at every team size we checked.
| Team size | Klenty | Zoho CRM |
|---|---|---|
| 1 user | $70/moGrowth | FreeFree |
| 5 users | $350/moGrowth | $100/moStandard |
| 10 users | $700/moGrowth | $200/moStandard |
| 25 users | $1,750/moGrowth | $500/moStandard |
| 50 users | $3,500/moGrowth | $1,000/moStandard |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Klenty
- Higher Support score (8/10 vs 5/10)
ZWhy choose Zoho CRM
- Has a free plan (Klenty does not)
- Lower estimated cost for 10 users: $200/mo vs $700/mo
- Higher Analytics score (7/10 vs 5/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for enterprise (6/10 vs 4/10)
Pros & Cons
Klenty
Pros
- Reviewers on G2 and Capterra repeatedly praise its fast, helpful support.
- The Starter plan is a flat $50 per month for unlimited users, which is unusually cheap for small outbound teams.
- Strong deliverability controls include custom tracking domains, A/B testing and approve-before-sending.
- Bidirectional CRM sync with Salesforce and HubSpot logs activity and updates fields automatically.
- The higher tiers include AI call features such as voicemail detection, transcription and call scorecards.
Cons
- It is not a standalone CRM: there is no native pipeline or deal management, so it must be paired with one.
- Reviewers cite a learning curve and a clunky interface.
- Reporting is basic on the lower tiers, and coaching and goals require the top plan.
- Its built-in contact data is limited, so many teams buy a separate data provider.
- G2 reviewers report billing disputes and difficult cancellations.
ZZoho CRM
Pros
- The free edition supports 3 users with mobile apps and basic workflows, so very small teams can use it at no cost.
- Annual billing for Standard costs about 14 USD per user per month, which is low for a CRM that includes forecasting and built-in calling.
- Reviewers praise how closely it works with other Zoho apps such as Desk, Campaigns and Analytics.
- Admins can heavily customize it with custom modules, Blueprint processes, widgets and custom functions.
Cons
- Monthly billing costs roughly 25 to 52 percent more per seat than annual billing.
- Reviewers report a learning curve, especially when building workflow automation.
- Advanced automation often needs developers or custom functions.
- Reviews often mention slow or limited customer support and occasional sluggish performance.
- Zia AI is only included from the Enterprise edition up.
Not sold on either?
Frequently Asked Questions
Zoho CRM scores higher on our CRM criteria: 7.2/10 against 6.3/10 for Klenty. The largest gap is in Support: 8/10 for Klenty and 5/10 for Zoho CRM.
Zoho CRM costs less for 10 users: about $200/mo on its Standard plan, against about $700/mo on its Growth plan for Klenty, billed monthly.
Zoho CRM has a free plan; Klenty does not list one.
Zoho CRM is the better fit for enterprise: we rate it 6/10 for them, against 4/10 for Klenty.
