karmaCRM vs monday CRM: Complete Comparison (2026)
An in-depth comparison of karmaCRM and monday CRM to help you choose the right tool for your business.
Last updated: November 2026
karmaCRM
4.8/10
karmaCRM is a simple, customizable cloud CRM for small businesses that need contacts, deals, tasks, email sync, and basic email campaigns.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | K karmaCRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 4.8/10 | 7.4/10 |
| Customization | 6/10 | 8/10 |
| Analytics | 3/10 | 7/10 |
| Integration | 5/10 | 8/10 |
| Support | 6/10 | 7/10 |
| Ease of Use | 5/10 | 8/10 |
| Security | 3/10 | 8/10 |
| Cost | 5/10 | 6/10 |
| Scalability | 3/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $28/user/mo Basic | $18/user/mo Basic |
| Estimated cost for 10 users | $550/mo Premium | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Sales Automation | ||
| Reporting & Analytics | Not listed | |
karmaCRM vs monday CRM cost by team size
monday CRM costs less from 5 users.
| Team size | karmaCRM | monday CRM |
|---|---|---|
| 1 user | $55/moPremium | Contact for pricing |
| 5 users | $275/moPremium | $90/moBasic |
| 10 users | $550/moPremium | $180/moBasic |
| 25 users | $1,375/moPremium | $450/moBasic |
| 50 users | $2,750/moPremium | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
KWhy choose karmaCRM
- Better fit for freelancers (5/10 vs 3/10)
Why choose monday CRM
- Lower estimated cost for 10 users: $180/mo vs $550/mo
- Higher Security score (8/10 vs 3/10)
- Higher Analytics score (7/10 vs 3/10)
- Better fit for mid-market (8/10 vs 3/10)
- Better fit for enterprise (6/10 vs 2/10)
Pros & Cons
KkarmaCRM
Pros
- Every plan includes unlimited contacts, companies, and deals, so costs rise only with the number of users.
- Two-way sync with Gmail, Google Calendar, and Google Contacts suits teams that run on Google Workspace.
- Reviewers say users can customize fields, labels, tabs, and dashboard widgets.
- The 14-day trial includes Pro features and needs no credit card, and there is no long-term contract.
- Some reviewers say support replied quickly, including on weekends.
Cons
- Reviewers describe the interface as dated and cluttered, and navigation as confusing.
- Reviewers say the mobile app has limited features.
- Reviewers report file storage limits on the Basic and Pro plans.
- The vendor gives no refunds on cancellation or downgrade, and the pricing page shows only annual-billing prices.
- Independent reviews are few and mostly from 2016 to 2019, and the vendor publishes no security certifications.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 4.8/10 for karmaCRM. The largest gap is in Security: 3/10 for karmaCRM and 8/10 for monday CRM.
Monday CRM costs less for 10 users: about $180/mo on its Basic plan, against about $550/mo on its Premium plan for karmaCRM, billed monthly.
No, neither karmaCRM nor monday CRM lists a free plan.
Monday CRM is the better fit for mid-market: we rate it 8/10 for them, against 3/10 for karmaCRM.
