Infor CRM vs Pipedrive: Complete Comparison (2026)
An in-depth comparison of Infor CRM and Pipedrive to help you choose the right tool for your business.
Last updated: November 2026
Infor CRM
5.2/10
Infor CRM (Infor CRM SLX, formerly Saleslogix) is an enterprise CRM for sales, service and marketing teams that connects customer data with Infor ERP systems.
Pipedrive
6.9/10
Pipedrive is a sales CRM built around visual deal pipelines, helping small and mid-sized sales teams track deals, contacts, activities and email in one place.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.2/10 | 6.9/10 |
| Customization | 6/10 | 6/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 6/10 | 8/10 |
| Support | 4/10 | 6/10 |
| Ease of Use | 5/10 | 9/10 |
| Security | 5/10 | 7/10 |
| Cost | 4/10 | 7/10 |
| Scalability | 6/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | Contact for pricing | $24/user/mo Lite |
| Estimated cost for 10 users | Contact for pricing | $240/mo Lite |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
Infor CRM vs Pipedrive cost by team size
| Team size | Infor CRM | Pipedrive |
|---|---|---|
| 1 user | Contact for pricing | $24/moLite |
| 5 users | Contact for pricing | $120/moLite |
| 10 users | Contact for pricing | $240/moLite |
| 25 users | Contact for pricing | $600/moLite |
| 50 users | Contact for pricing | $1,200/moLite |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Infor CRM
- Higher Scalability score (6/10 vs 5/10)
- Better fit for enterprise (6/10 vs 3/10)
- Better fit for customer support teams (4/10 vs 2/10)
Why choose Pipedrive
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Cost score (7/10 vs 4/10)
- Better fit for startups (8/10 vs 2/10)
- Better fit for small business (9/10 vs 3/10)
Pros & Cons
Infor CRM
Pros
- Tight connection to Infor ERP data gives sales and service staff one view of customer history and orders.
- Partners rate its Outlook integration through Xbar as very strong, and Gmail sync is also available.
- Reviewers praise the sync engine and say new users are easy to train.
- Can be deployed on-premise as well as in the cloud, which suits companies with data-residency preferences.
Cons
- No public pricing, and implementation, customization and migration add cost on top of licences.
- Partners report that upgrading heavily customized installs is expensive and needs consultants, so many customers stay on outdated versions.
- Reviewers describe the reporting as challenging.
- Review volume is small and dated, and some guides call it a legacy system that is not recommended for new implementations.
Pipedrive
Pros
- Sales reps can pick up the drag-and-drop pipeline view quickly, and ease of use is the strength reviewers mention most often on G2 and Capterra.
- The marketplace has more than 500 integrations, including telephony apps such as Aircall, CloudTalk and Kixie that log calls as deal activities.
- Lite starts at 14 dollars per seat per month on annual billing, which is cheap for a CRM with pipeline management and AI report generation.
- Premium bundles LeadBooster, e-signature documents and Projects, which cost extra on lower plans.
Cons
- Reviewers often criticize reporting as thin, hard to customize or manual. About 39 percent of reporting-related Capterra reviews are negative.
- Email sync and automations are not available on Lite, so most teams will need Growth or higher.
- Web calling is not built in and needs a third-party Marketplace app, though the mobile apps can place and log calls.
- Email marketing (Campaigns) and Web Visitors are paid add-ons on every plan, so the total cost can rise well above the seat price.
Not sold on either?
Frequently Asked Questions
Pipedrive scores higher on our CRM criteria: 6.9/10 against 5.2/10 for Infor CRM. The largest gap is in Ease of Use: 5/10 for Infor CRM and 9/10 for Pipedrive.
No, neither Infor CRM nor Pipedrive lists a free plan.
Pipedrive is the better fit for small business: we rate it 9/10 for them, against 3/10 for Infor CRM.
