HubSpot vs Vtiger CRM: Complete Comparison (2026)
An in-depth comparison of HubSpot and Vtiger CRM to help you choose the right tool for your business.
Last updated: November 2026
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6.1/10 |
| Integration | 9/10 | 5/10 |
| Scalability | 7/10 | 6/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 5/10 | 8/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $20/user/mo Sales Hub Starter | $12/user/mo One Growth |
| Estimated cost for 10 users | $200/mo Sales Hub Starter | Free One Pilot |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Lead Management | Not listed | |
HubSpot vs Vtiger CRM cost by team size
HubSpot and Vtiger CRM cost the same at 1 user; Vtiger CRM costs less from 5 to 10 users; HubSpot costs less from 25 users.
| Team size | HubSpot | Vtiger CRM |
|---|---|---|
| 1 user | FreeFree | FreeOne Pilot |
| 5 users | $100/moSales Hub Starter | FreeOne Pilot |
| 10 users | $200/moSales Hub Starter | FreeOne Pilot |
| 25 users | $500/moSales Hub Starter | $1,250/moOne AI |
| 50 users | $1,000/moSales Hub Starter | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HubSpot
- Higher Integration score (9/10 vs 5/10)
- Higher Ease of Use score (8/10 vs 5/10)
- Better fit for marketing teams (8/10 vs 6/10)
- Better fit for enterprise (6/10 vs 4/10)
Why choose Vtiger CRM
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (8/10 vs 5/10)
- Higher Customization score (7/10 vs 6/10)
Pros & Cons
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
HubSpot scores higher on our CRM criteria: 6.9/10 against 6.1/10 for Vtiger CRM. The largest gap is in Integration: 9/10 for HubSpot and 5/10 for Vtiger CRM.
Vtiger CRM costs less for 10 users: free on its One Pilot plan, against about $200/mo on its Sales Hub Starter plan for HubSpot, billed monthly.
Yes, both HubSpot and Vtiger CRM have a free plan.
HubSpot is the better fit for enterprise: we rate it 6/10 for them, against 4/10 for Vtiger CRM.
