HubSpot vs Krayin CRM: Complete Comparison (2026)
An in-depth comparison of HubSpot and Krayin CRM to help you choose the right tool for your business.
Last updated: November 2026
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
Krayin CRM
6.3/10
Free, MIT-licensed, self-hosted CRM built on Laravel and Vue.js, made by Webkul for SMBs and developers who want to customize how they manage leads, contacts and sales.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6.3/10 |
| Customization | 6/10 | 9/10 |
| Analytics | 7/10 | 4/10 |
| Integration | 9/10 | 5/10 |
| Support | 6/10 | 5/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 7/10 | 6/10 |
| Cost | 5/10 | 9/10 |
| Scalability | 7/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $20/user/mo Sales Hub Starter | $20/mo Krayin CRM Hosting |
| Estimated cost for 10 users | $200/mo Sales Hub Starter | Free Open Source (self-hosted) |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Sales Automation | Not listed | |
HubSpot vs Krayin CRM cost by team size
HubSpot and Krayin CRM cost the same at 1 user; Krayin CRM costs less from 5 users.
| Team size | HubSpot | Krayin CRM |
|---|---|---|
| 1 user | FreeFree | FreeOpen Source (self-hosted) |
| 5 users | $100/moSales Hub Starter | FreeOpen Source (self-hosted) |
| 10 users | $200/moSales Hub Starter | FreeOpen Source (self-hosted) |
| 25 users | $500/moSales Hub Starter | FreeOpen Source (self-hosted) |
| 50 users | $1,000/moSales Hub Starter | FreeOpen Source (self-hosted) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HubSpot
- Higher Integration score (9/10 vs 5/10)
- Higher Analytics score (7/10 vs 4/10)
- Better fit for customer support teams (6/10 vs 3/10)
- Better fit for saas companies (7/10 vs 4/10)
Why choose Krayin CRM
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (9/10 vs 5/10)
- Higher Customization score (9/10 vs 6/10)
Pros & Cons
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
Krayin CRM
Pros
- The core is MIT-licensed and free, with no per-user fees.
- The Laravel and Vue.js codebase is modular and easy for PHP developers to extend.
- Products and quotes are included in the free core.
- The project is active, with about 24k GitHub stars.
- Managed hosting at 20 USD per month includes unlimited users.
Cons
- Self-hosting needs PHP 8.3, MySQL or MariaDB and at least 3 GB of RAM, so it takes technical skill.
- Premium extensions are expensive one-time purchases, such as VoIP at 4,500 USD.
- The extension ecosystem is smaller than SuiteCRM's.
- Two-factor authentication is a paid extension rather than built in.
- No mobile app is mentioned on the official site.
Not sold on either?
Frequently Asked Questions
HubSpot scores higher on our CRM criteria: 6.9/10 against 6.3/10 for Krayin CRM. The largest gap is in Cost: 5/10 for HubSpot and 9/10 for Krayin CRM.
Krayin CRM costs less for 10 users: free on its Open Source (self-hosted) plan, against about $200/mo on its Sales Hub Starter plan for HubSpot, billed monthly.
Yes, both HubSpot and Krayin CRM have a free plan.
HubSpot is the better fit for customer support teams: we rate it 6/10 for them, against 3/10 for Krayin CRM.
