HubSpot vs karmaCRM: Complete Comparison (2026)
An in-depth comparison of HubSpot and karmaCRM to help you choose the right tool for your business.
Last updated: November 2026
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
karmaCRM
4.8/10
karmaCRM is a simple, customizable cloud CRM for small businesses that need contacts, deals, tasks, email sync, and basic email campaigns.
Feature-by-Feature Comparison
| Feature | | K karmaCRM |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 4.8/10 |
| Customization | 6/10 | 6/10 |
| Analytics | 7/10 | 3/10 |
| Integration | 9/10 | 5/10 |
| Support | 6/10 | 6/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 7/10 | 3/10 |
| Cost | 5/10 | 5/10 |
| Scalability | 7/10 | 3/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $20/user/mo Sales Hub Starter | $28/user/mo Basic |
| Estimated cost for 10 users | $200/mo Sales Hub Starter | $550/mo Premium |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
| Reporting & Analytics | Not listed | |
HubSpot vs karmaCRM cost by team size
HubSpot costs less at every team size we checked.
| Team size | HubSpot | karmaCRM |
|---|---|---|
| 1 user | FreeFree | $55/moPremium |
| 5 users | $100/moSales Hub Starter | $275/moPremium |
| 10 users | $200/moSales Hub Starter | $550/moPremium |
| 25 users | $500/moSales Hub Starter | $1,375/moPremium |
| 50 users | $1,000/moSales Hub Starter | $2,750/moPremium |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HubSpot
- Has a free plan (karmaCRM does not)
- Lower estimated cost for 10 users: $200/mo vs $550/mo
- Higher Analytics score (7/10 vs 3/10)
- Higher Integration score (9/10 vs 5/10)
- Better fit for mid-market (8/10 vs 3/10)
KWhy choose karmaCRM
Our data shows no clear advantage over HubSpot.
Pros & Cons
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
KkarmaCRM
Pros
- Every plan includes unlimited contacts, companies, and deals, so costs rise only with the number of users.
- Two-way sync with Gmail, Google Calendar, and Google Contacts suits teams that run on Google Workspace.
- Reviewers say users can customize fields, labels, tabs, and dashboard widgets.
- The 14-day trial includes Pro features and needs no credit card, and there is no long-term contract.
- Some reviewers say support replied quickly, including on weekends.
Cons
- Reviewers describe the interface as dated and cluttered, and navigation as confusing.
- Reviewers say the mobile app has limited features.
- Reviewers report file storage limits on the Basic and Pro plans.
- The vendor gives no refunds on cancellation or downgrade, and the pricing page shows only annual-billing prices.
- Independent reviews are few and mostly from 2016 to 2019, and the vendor publishes no security certifications.
Not sold on either?
Frequently Asked Questions
HubSpot scores higher on our CRM criteria: 6.9/10 against 4.8/10 for karmaCRM. The largest gap is in Analytics: 7/10 for HubSpot and 3/10 for karmaCRM.
HubSpot costs less for 10 users: about $200/mo on its Sales Hub Starter plan, against about $550/mo on its Premium plan for karmaCRM, billed monthly.
HubSpot has a free plan; karmaCRM does not list one.
HubSpot is the better fit for mid-market: we rate it 8/10 for them, against 3/10 for karmaCRM.
