HaloPSA vs Todoist: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Todoist to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Todoist
6.5/10
Todoist is a task manager from Doist for individuals and small teams, with natural-language task capture, shared team projects, and cross-platform apps.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.5/10 |
| Analytics | 7/10 | 3/10 |
| Cost | 5/10 | 9/10 |
| Customization | 9/10 | 5/10 |
| Ease of Use | 5/10 | 9/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 8/10 | 4/10 |
| Security | 9/10 | 5/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $7/mo Pro |
| Estimated cost for 10 users | Contact for pricing | $100/mo Business |
| Features | ||
| App integrations | ||
| Scheduling | ||
| Task management | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Dashboards | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Goals and OKRs | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Reporting | Not listed | |
| Spreadsheet interface | Not listed | |
| Task lists | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
HaloPSA vs Todoist cost by team size
| Team size | HaloPSA | Todoist |
|---|---|---|
| 1 user | Contact for pricing | $7/moPro |
| 5 users | Contact for pricing | $50/moBusiness |
| 10 users | Contact for pricing | $100/moBusiness |
| 25 users | Contact for pricing | $250/moBusiness |
| 50 users | Contact for pricing | $500/moBusiness |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Analytics score (7/10 vs 3/10)
- Higher Customization score (9/10 vs 5/10)
- Better fit for enterprise (7/10 vs 3/10)
- Better fit for mid-market (8/10 vs 4/10)
Why choose Todoist
- Has a free plan (HaloPSA does not)
- Higher Cost score (9/10 vs 5/10)
- Higher Ease of Use score (9/10 vs 5/10)
- Better fit for freelancers (9/10 vs 2/10)
- Better fit for startups (6/10 vs 4/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Todoist
Pros
- Natural-language input turns phrases such as 'every Monday' into due dates and recurring tasks.
- The free plan is usable, and Pro costs only $60 a year.
- Business is $8 per user per month on annual billing, which is cheaper than most team work-management tools.
- About 130 integrations, including Slack, Microsoft Teams, Google Calendar, Jira, Zapier, Make, and n8n.
- Reviewers say new and nontechnical employees learn the core features quickly.
Cons
- No task dependencies, Gantt charts, workload views, or true start dates.
- Structural caps of 300 active tasks and 20 sections per project.
- Reporting is limited to activity history, with no project analytics dashboards.
- The security page lists no SSO and no named SOC 2 or ISO certifications.
- Moving data with CSV leaves out completed tasks, filters, and Karma progress.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.5/10 for Todoist. The largest gap is in Analytics: 7/10 for HaloPSA and 3/10 for Todoist.
Todoist has a free plan; HaloPSA does not list one.
Todoist is the better fit for freelancers: we rate it 9/10 for them, against 2/10 for HaloPSA.
