HaloPSA vs Haufe X360: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Haufe X360 to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Haufe X360
6/10
Cloud ERP built on Acumatica, with an optional CRM module, for German-speaking small and mid-sized service, trade and manufacturing firms.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6/10 |
| Customization | 9/10 | 7/10 |
| Analytics | 7/10 | 7/10 |
| Integration | 8/10 | 7/10 |
| Support | 7/10 | 7/10 |
| Ease of Use | 5/10 | 5/10 |
| Security | 9/10 | 7/10 |
| Cost | 5/10 | 3/10 |
| Scalability | 8/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | €49/user/mo Services example 1 (order and purchasing, document management) |
| Estimated cost for 10 users | Contact for pricing | €490/mo Services example 1 (order and purchasing, document management) |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| More features | ||
| Scheduling | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
HaloPSA vs Haufe X360 cost by team size
| Team size | HaloPSA | Haufe X360 |
|---|---|---|
| 1 user | Contact for pricing | €49/moServices example 1 (order and purchasing, document management) |
| 5 users | Contact for pricing | €245/moServices example 1 (order and purchasing, document management) |
| 10 users | Contact for pricing | €490/moServices example 1 (order and purchasing, document management) |
| 25 users | Contact for pricing | €1,225/moServices example 1 (order and purchasing, document management) |
| 50 users | Contact for pricing | €2,450/moServices example 1 (order and purchasing, document management) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 7/10)
- Higher Security score (9/10 vs 7/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for customer support teams (7/10 vs 4/10)
Why choose Haufe X360
Our data shows no clear advantage over HaloPSA.
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Haufe X360
Pros
- CRM, finance, inventory, service and production run in one cloud system, so sales staff can see orders and accounting data without a separate integration.
- Modular per-user licensing means companies book only the modules each user needs.
- OMR reviewers rate support highly, with a 96 percent support score, and mention regular training.
- Reviewers mention an open API with REST and SOAP endpoints, plus links to Power BI and Microsoft Office.
- Hosted on servers in Germany and the EU, which helps German companies with data protection requirements.
Cons
- The 449 euro monthly minimum, plus partner implementation and training fees, makes it expensive for small firms.
- Reviewers report a steep learning curve and a complex interface for users coming from simpler tools.
- Reviewers describe the licensing as unclear and say custom fields cannot be added everywhere.
- There is no free trial, and the product is mainly available in German.
- Some users report long loading times and limited DATEV functionality.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6/10 for Haufe X360. The largest gap is in Cost: 5/10 for HaloPSA and 3/10 for Haufe X360.
No, neither HaloPSA nor Haufe X360 lists a free plan.
HaloPSA is the better fit for customer support teams: we rate it 7/10 for them, against 4/10 for Haufe X360.
