Frappe CRM vs SuiteCRM: Complete Comparison (2026)
An in-depth comparison of Frappe CRM and SuiteCRM to help you choose the right tool for your business.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
SuiteCRM
6.3/10
Open-source CRM licensed under AGPL that covers sales, marketing and customer service, for businesses that want to self-host or pay for managed hosting without per-user fees.
Feature-by-Feature Comparison
| Feature | F Frappe CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 6.3/10 |
| Customization | 8/10 | 9/10 |
| Analytics | 5/10 | 5/10 |
| Integration | 6/10 | 5/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 7/10 | 4/10 |
| Security | 6/10 | 6/10 |
| Cost | 10/10 | 9/10 |
| Scalability | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | £50/mo Fully Managed Hosting |
| Estimated cost for 10 users | Free Self-host | Free Self-Hosted |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
Frappe CRM vs SuiteCRM cost by team size
| Team size | Frappe CRM | SuiteCRM |
|---|---|---|
| 1 user | FreeSelf-host | FreeSelf-Hosted |
| 5 users | FreeSelf-host | FreeSelf-Hosted |
| 10 users | FreeSelf-host | FreeSelf-Hosted |
| 25 users | FreeSelf-host | FreeSelf-Hosted |
| 50 users | FreeSelf-host | FreeSelf-Hosted |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
FWhy choose Frappe CRM
- Higher Ease of Use score (7/10 vs 4/10)
- Higher Integration score (6/10 vs 5/10)
- Better fit for sales teams (8/10 vs 6/10)
- Better fit for small business (9/10 vs 7/10)
Why choose SuiteCRM
- Higher Customization score (9/10 vs 8/10)
- Better fit for marketing teams (5/10 vs 2/10)
Pros & Cons
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
SuiteCRM
Pros
- The software is free under the AGPL with no per-user fees, so costs do not rise with headcount.
- Fields, layouts and modules can be changed extensively, including through a no-code module builder.
- Self-hosting gives full control over where data lives.
- It covers sales, service and marketing in one product, with quotes, invoices, cases, campaigns and surveys.
- Paid options include SuiteASSURED, which adds a warranty and legal indemnities.
Cons
- Reviewers consistently describe the interface as dated.
- Reviewers call the workflow automation basic and limited out of the box.
- There is no native mobile app, only a mobile web view.
- Free users rely on community forums, which reviewers say can be slow.
- Setting it up and maintaining it requires technical skills.
Not sold on either?
Frequently Asked Questions
Frappe CRM scores higher on our CRM criteria: 7/10 against 6.3/10 for SuiteCRM. The largest gap is in Ease of Use: 7/10 for Frappe CRM and 4/10 for SuiteCRM.
Yes, both Frappe CRM and SuiteCRM have a free plan.
SuiteCRM is the better fit for marketing teams: we rate it 5/10 for them, against 2/10 for Frappe CRM.
