Odoo vs SuiteCRM Comparison
Compare Odoo vs SuiteCRM features, pricing, and more.
Last updated: November 2026
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
SuiteCRM
6.3/10
Open-source CRM licensed under AGPL that covers sales, marketing and customer service, for businesses that want to self-host or pay for managed hosting without per-user fees.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 6.3/10 |
| Customization | 9/10 | 9/10 |
| Analytics | 7/10 | 5/10 |
| Integration | 8/10 | 5/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 5/10 | 4/10 |
| Security | 7/10 | 6/10 |
| Cost | 8/10 | 9/10 |
| Scalability | 7/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €31/user/mo Standard | £50/mo Fully Managed Hosting |
| Estimated cost for 10 users | Free One App Free | Free Self-Hosted |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Mobile Access | Not listed | |
Odoo vs SuiteCRM cost by team size
| Team size | Odoo | SuiteCRM |
|---|---|---|
| 1 user | FreeOne App Free | FreeSelf-Hosted |
| 5 users | FreeOne App Free | FreeSelf-Hosted |
| 10 users | FreeOne App Free | FreeSelf-Hosted |
| 25 users | FreeOne App Free | FreeSelf-Hosted |
| 50 users | FreeOne App Free | FreeSelf-Hosted |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo
- Higher Integration score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
Why choose SuiteCRM
- Higher Cost score (9/10 vs 8/10)
Pros & Cons
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
SuiteCRM
Pros
- The software is free under the AGPL with no per-user fees, so costs do not rise with headcount.
- Fields, layouts and modules can be changed extensively, including through a no-code module builder.
- Self-hosting gives full control over where data lives.
- It covers sales, service and marketing in one product, with quotes, invoices, cases, campaigns and surveys.
- Paid options include SuiteASSURED, which adds a warranty and legal indemnities.
Cons
- Reviewers consistently describe the interface as dated.
- Reviewers call the workflow automation basic and limited out of the box.
- There is no native mobile app, only a mobile web view.
- Free users rely on community forums, which reviewers say can be slow.
- Setting it up and maintaining it requires technical skills.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 6.3/10 for SuiteCRM. The largest gap is in Integration: 8/10 for Odoo and 5/10 for SuiteCRM.
Yes, both Odoo and SuiteCRM have a free plan.
