Frappe CRM vs OroCRM: Complete Comparison (2026)
An in-depth comparison of Frappe CRM and OroCRM to help you choose the right tool for your business.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
OroCRM
6/10
Open source CRM built on OroPlatform and Symfony. It manages leads, opportunities, accounts, cases and campaigns for mid-size and large businesses that need deep customization.
Feature-by-Feature Comparison
| Feature | F Frappe CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 6/10 |
| Analytics | 5/10 | 6/10 |
| Cost | 10/10 | 5/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 7/10 | 4/10 |
| Integration | 6/10 | 6/10 |
| Scalability | 6/10 | 7/10 |
| Security | 6/10 | 6/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | $116/user/mo Enterprise Edition |
| Estimated cost for 10 users | Free Self-host | Free Community Edition |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
Frappe CRM vs OroCRM cost by team size
Frappe CRM and OroCRM cost the same at every team size we checked.
| Team size | Frappe CRM | OroCRM |
|---|---|---|
| 1 user | FreeSelf-host | FreeCommunity Edition |
| 5 users | FreeSelf-host | FreeCommunity Edition |
| 10 users | FreeSelf-host | FreeCommunity Edition |
| 25 users | FreeSelf-host | FreeCommunity Edition |
| 50 users | FreeSelf-host | FreeCommunity Edition |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
FWhy choose Frappe CRM
- Higher Cost score (10/10 vs 5/10)
- Higher Ease of Use score (7/10 vs 4/10)
- Better fit for small business (9/10 vs 4/10)
- Better fit for sales teams (8/10 vs 6/10)
Why choose OroCRM
- Higher Analytics score (6/10 vs 5/10)
- Higher Customization score (9/10 vs 8/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for marketing teams (4/10 vs 2/10)
Pros & Cons
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
OroCRM
Pros
- The Community Edition is open source under OSL-3.0, so you can self-host it with no licence fees.
- The Symfony-based OroPlatform lets developers deeply customize entities, workflows and the user interface.
- A built-in workflow engine covers leads, opportunities and tasks, and teams can add custom workflows.
- Opportunities support multiple currencies, and Enterprise supports multiple organizations, which suits companies operating in several regions.
- Mailchimp, Dotdigital and Zendesk integrations are documented.
Cons
- Email campaigns depend on Mailchimp or Dotdigital, with no native email marketing engine.
- Self-hosting and customization need PHP and Symfony developers.
- Oro does not publish Enterprise pricing on its own site.
- There are very few independent user reviews, which makes it hard to judge vendor support.
Not sold on either?
Frequently Asked Questions
Frappe CRM scores higher on our CRM criteria: 7/10 against 6/10 for OroCRM. The largest gap is in Cost: 10/10 for Frappe CRM and 5/10 for OroCRM.
Both are free for 10 users.
Yes, both Frappe CRM and OroCRM have a free plan.
Frappe CRM is the better fit for small business: we rate it 9/10 for them, against 4/10 for OroCRM.
