FigJam vs Klient PSA: Complete Comparison (2026)
An in-depth comparison of FigJam and Klient PSA to help you choose the right tool for your business.
Last updated: November 2026
FigJam
6.8/10
FigJam is Figma's online whiteboard for team brainstorming, diagramming, workshops and lightweight project planning, sold through Figma seats.
Klient PSA
6.8/10
Klient PSA is a professional services automation app built natively on Salesforce. It covers projects, resources, time, billing and revenue recognition for services firms.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.8/10 |
| Analytics | 2/10 | 7/10 |
| Cost | 8/10 | 5/10 |
| Customization | 7/10 | 8/10 |
| Ease of Use | 9/10 | 6/10 |
| Integration | 6/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Security | 7/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $3/user/mo Professional (Collab seat) | $39/user/mo Klient PSA |
| Estimated cost for 10 users | Free Starter | $390/mo Klient PSA |
| Features | ||
| Client collaboration | ||
| App integrations | ||
| Timeline view | Not listed | |
| Workflow automation | ||
| Collaboration tools | ||
| Whiteboards | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Dashboards | Not listed | |
| Reporting | Not listed | |
FigJam vs Klient PSA cost by team size
FigJam costs less at every team size we checked.
| Team size | FigJam | Klient PSA |
|---|---|---|
| 1 user | FreeStarter | $39/moKlient PSA |
| 5 users | FreeStarter | $195/moKlient PSA |
| 10 users | FreeStarter | $390/moKlient PSA |
| 25 users | FreeStarter | $975/moKlient PSA |
| 50 users | FreeStarter | $1,950/moKlient PSA |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose FigJam
- Has a free plan (Klient PSA does not)
- Lower estimated cost for 10 users: Free vs $390/mo
- Higher Cost score (8/10 vs 5/10)
- Higher Ease of Use score (9/10 vs 6/10)
- Better fit for startups (8/10 vs 3/10)
Why choose Klient PSA
- Higher Analytics score (7/10 vs 2/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for consultancies (9/10 vs 7/10)
- Includes Workflow automation, which FigJam lacks
Pros & Cons
FigJam
Pros
- Most teams pick it up quickly, and reviewers on Capterra and G2 (4.6/5) praise how easy it is to learn
- More than 300 templates for retros, standups, kickoffs and Gantt-style plans cut setup time
- External guests can join free for 24 hours without logging in
- The Collab seat costs only $3 to $5 per user per month
- AI can generate diagrams and templates, cluster stickies and summarize sessions into action items
Cons
- It is not a full project management tool: it has no dashboards, reporting, time tracking or workflow automation
- Reviewers report limited export options
- Performance can slow down on large boards
- It has no offline mode
- Seats are tied to Figma licensing, so the overall pricing structure is complex
Klient PSA
Pros
- It runs natively in Salesforce, so project, resource and billing data sit next to CRM opportunities and use the existing Salesforce permissions.
- Reviewers say time tracking, project profitability and forecasting work well together in one system.
- The base edition includes the Salesforce Platform license and connectors for QuickBooks, Xero and AccountingSeed.
- Klient lists SOC 2 Type 2 compliance, and its agents inherit Salesforce's Einstein Trust Layer.
- Enterprise includes a branded client portal with approvals and five community users per internal user.
Cons
- It only makes sense for firms already on Salesforce.
- Reviewers mention a steep learning curve and thin documentation.
- Some users call the project management weaker than in dedicated PM tools, and one finds revenue recognition weaker than competitors'.
- Jira Sync, the Sage Intacct connector, AI agents and guided onboarding are all extra costs, and guided onboarding can reach $18,000.
- Reviewers say there is no customizable PDF generation for proposals.
Not sold on either?
Frequently Asked Questions
FigJam and Klient PSA both score 6.8/10 on our AI Software criteria. The largest gap is in Analytics: 2/10 for FigJam and 7/10 for Klient PSA.
FigJam costs less for 10 users: free on its Starter plan, against about $390/mo on its Klient PSA plan for Klient PSA, billed monthly.
FigJam has a free plan; Klient PSA does not list one.
FigJam is the better fit for startups: we rate it 8/10 for them, against 3/10 for Klient PSA.
Klient PSA has Workflow automation, which FigJam lacks.
