Fathom vs Portkey (2026): Pricing, Features & Verdict
Portkey is our pick, scoring 7.8/10 against 7.3/10 for Fathom on our AI Software criteria. Its biggest advantage: higher Integration score (9/10 vs 6/10). For 10 users, Portkey is free, against $190/mo for Fathom; both Fathom and Portkey have a free plan.
Last updated: November 2026
Fathom
7.3/10
Fathom is an AI meeting notetaker that records, transcribes and summarizes Zoom, Google Meet and Teams calls for individuals, teams and sales organizations.
Portkey
7.8/10
Portkey is an AI gateway and LLMOps control plane that routes, monitors, and governs requests to 1,600+ LLMs for engineering teams and enterprises.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 7.8/10 |
| Integration | 6/10 | 9/10 |
| Analytics | 6/10 | 9/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 9/10 | 8/10 |
| Support | 6/10 | 6/10 |
| Cost | 9/10 | 7/10 |
| Scalability | 7/10 | 8/10 |
| Security | 7/10 | 8/10 |
| Output Quality | 8/10 | Not listed |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $19/user/mo Team | $49/mo Production |
| Estimated cost for 10 users | $190/mo Team | Free Open Source |
| Features | ||
| API Access | Not listed | |
| Enterprise Controls | Not listed | |
| Knowledge Base Search | Not listed | |
| Text Generation | Not listed | |
| Transcription | Not listed | |
| Workflow Automation | Not listed | |
| More features | ||
| API and CLI | Not listed | |
| Managed WordPress | Not listed | |
| Object Storage | Not listed | |
| Uptime SLA | Not listed | |
| Dedicated Servers | Not listed | |
| VPS Hosting | Not listed | |
| Shared Hosting | Not listed | |
Fathom vs Portkey cost by team size
Fathom and Portkey cost the same at 1 user; Portkey costs less from 5 users.
| Team size | Fathom | Portkey |
|---|---|---|
| 1 user | FreeFree | FreeOpen Source |
| 5 users | $95/moTeam | FreeOpen Source |
| 10 users | $190/moTeam | FreeOpen Source |
| 25 users | $475/moTeam | FreeOpen Source |
| 50 users | $950/moTeam | FreeOpen Source |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Who Fathom and Portkey suit
| Audience | Fathom | Portkey |
|---|---|---|
| Startups | 8/10Eligible startups backed by select VCs and accelerators can get up to two years of the Team plan free. | 7/10A free tier and a $49 Production plan keep the entry cost low. |
| Developers | Not rated | 9/10Setup takes a few lines of code with OpenAI-compatible SDKs, and there is a free tier and an open-source gateway. |
| Enterprise | Not rated | 8/10The Enterprise plan adds SSO, RBAC, VPC deployment, and HIPAA/SOC 2 support, and the product is now part of Palo Alto Networks' Prisma AIRS. |
| Freelancers | 9/10The free plan includes unlimited recordings and summaries. | Not rated |
| SaaS Companies | Not rated | 8/10Built for teams running production GenAI features across multiple LLM providers. |
| Sales Teams | 8/10The Business plan adds CRM field sync, deal views and AI scorecards. | Not rated |
| Small Business | 8/10Team plan pricing is low per user and includes shared workspaces. | Not rated |
Which One Should You Choose?
Why choose Fathom
- Higher Cost score (9/10 vs 7/10)
- Higher Ease of Use score (9/10 vs 8/10)
Why choose Portkey
- Lower estimated cost for 10 users: Free vs $190/mo
- Higher Integration score (9/10 vs 6/10)
- Higher Analytics score (9/10 vs 6/10)
Pros & Cons
Fathom
Pros
- The free plan includes unlimited recordings, transcriptions and AI summaries.
- Reviewers on G2 and Capterra praise quick setup and instant summaries.
- The Business tier adds CRM field sync for Salesforce and HubSpot.
- A public API, an MCP server and connectors for Zapier and Make let teams send meeting data to other tools.
Cons
- Competitor reviews report fewer integrations and languages than Fireflies.
- There is no Android app.
- Some users find the meeting bot awkward on sensitive calls.
- Superhuman acquired Fathom in September 2026, so the roadmap is uncertain.
Portkey
Pros
- Unified API covering more than 1,600 models, with automatic fallbacks, retries, and load balancing.
- Detailed logs and traces show the latency, cost, and retry path of each request.
- An open-source core and a free tier let developers try it before paying.
- Enterprise governance features include budgets, rate limits, RBAC, SSO, and audit logs, with VPC deployment available.
Cons
- Since the 2026 acquisition, paid plans route through Palo Alto Networks' Prisma AIRS, which brings uncertainty about future pricing and roadmap.
- You pay for the gateway on top of LLM provider costs, and provider billing stays separate.
- Below Enterprise, support is community-only, and the free plan keeps logs for just 3 days.
- It may be more platform than needed for small prototypes that want only a simple proxy.
Not sold on either?
Frequently Asked Questions
Portkey scores higher on our AI Software criteria: 7.8/10 against 7.3/10 for Fathom. The largest gap is in Analytics: 6/10 for Fathom and 9/10 for Portkey.
Portkey costs less for 10 users: free on its Open Source plan, against about $190/mo on its Team plan for Fathom, billed monthly.
Yes, both Fathom and Portkey have a free plan.
